19
Product Warranty and After Service
Product Warranty and After Service
Product Warranty and After Service
Product Warranty and After Service
A warranty card is not included in this product.
This product is warranted against defects in materials and workmanship for a period of one year from the
date of original purchase.
When you have a problem with your unit, please check out the “Troubleshooting” section (page 18) first.
If that does not help, please contact your local distributor, or call our service center (See last page for
contact information).
During the warranty period, we will repair at no charge a product that probes to be defective due to
material or workmanship under normal use. The limited warranty covers all defects encountered in normal
use of the product, and does not apply in cases such as; loss or damage to the product due to abuse,
mishandling, alternation, or natural disaster. All return shipping charges are the responsibility of the
customer.
Repair after warranty expiration:
Upon request, we will repair the instrument at the customer’s expense, if the instrument’s performance is
found to be recoverable by providing the repair.
Replacement parts are available for a minimum period of five (5) years after termination of production.
This storage period of replacement parts is considered as the period during which we can provide repair
service. For further information, please contact our service center.
When making an inquiry, please provide the following information.
Please inform us:
-
Product Name: Air Transducer
-
Model Number: 6332 or 6332D
-
Serial Number:
xxxxxx
-
Probe Model: Your Probe Model
-
Description of Symptom in detail.
-
Date of Purchase: Month / Year
After
Product
