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5. Troubleshooting
Problems
Possible Cause(s) / Solution(s)
Page
No power.
Defective adapter
→
Replace the adapter.
5
The lead of the DC power supply is not
connected correctly.
→
Connect to the lead correctly.
5
Poor connection to the CRMS
→
Reconnect to the CRMS.
11
STATUS lamp is
not lit.
No connection to the power supply
→
Connect to the power supply.
5
The lamp is damaged.
→
Return the instrument for repair.
15
STATUS lamp lights
up in red.
The vacuum source is not operating or not
capable of operating.
→
Operate the vacuum source.
Replace the vacuum source with a better one.
8
The vacuum source has piping leakage or a
clogged pipe.
→
Inspect the vacuum source for leaks or
clogs. Clear any clogs of the pipe.
——
The internal piping is clogged.
→
Return the instrument for repair.
15
An internal part is damaged.
→
Return the instrument for repair.
15
PARTICLE lamp
is not lit when
detecting particles
Internal part failure
→
Return the instrument for repair.
15
Analog output
(4~20mA) has an
output error.
Wiring error of the analog output
→
Rewire the analog output correctly.
8
When the error output setting is ON, current
output will be 4mA or less according to the
error contents.
7
Internal circuit failure
→
Return the instrument or repair.
15
Output error of the
alarm terminal
Wiring error of the analog output
→
Rewire correctly.
8
Internal circuit failure
→
Return the instrument for repair.
15
Clean Room
Monitoring System
(CRMS) suffers from
a communication/
measurement data
error.
Wiring error
→
Confirm the wiring of RS485 cable.
11
Internal circuit failure
→
Return the instrument for repair.
15
PC software setting error
→
Contact your distributor or your KANOMAX
service center for repair.
15