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6.  Error Codes

Error Code 

#

Error 

Message

Description & Recommended Solution

201

Bad Master

Description:

The Copy process failed due to a read error which occurred on 

the Source device.

Possible Solution:

Check the Source device by running the “Verify Source” 

function. If the device does not pass the “Verify Source” check, 

try duplicating using a different Source device. 

202

No Device 

Found

Description:

The duplicator does not detect any Target devices connected.

Possible Solution:

Remove and then reconnect the Target devices. Make sure that 

the Green LED indicator is lit next to each Target device before 

starting the duplication process. 

203

Source 

Removed

Description:

The Asynchronous Copy process failed because the Source 

device is not detected. 

Possible Solution:

Remove and then reconnect the Source device. Make sure that 

the Green LED indicator is lit next to the Source device before 

starting the duplication process. 

206

Targets & 

Master Size 

Mismatch!

Description:

The Target devices are smaller in capacity than the Source 

device. 

Possible Solution:

Target devices have to be equal or greater in capacity than the 

Source. If the capacity on the Source and Targets are listed as 

being identical, please enable the “Size Tolerance” option in the 

Setup menu. 

260

No Update File

Description:

During the Update Firmware process, the duplicator was not 

able to locate a firmware update file. 

Possible Solution:

Confirm that the USB device containing the firmware update 

file is formatted FAT32. Also confirm that the firmware update 

file is not a “.zip” or “.rar” file. If it is, please extract it and 

transfer the extracted files to the USB device. 

Error  Codes

Summary of Contents for U2D2-7

Page 1: ...Copyright 2018 All Rights Reserved KANGURUUSBDUPLICATOR USER MANUAL Model no U2D2...

Page 2: ...bility or fitness for any particular purpose Kanguru Solutions reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Kangu...

Page 3: ...ur Kanguru USB Duplicator 6 2 1 Parts and Functions 6 2 2 Hardware Setup 7 2 3 Navigating the User Interface 8 3 USB Duplicator Operations 9 3 1 Synchronous Copy 9 3 2 Asynchronous Copy 11 4 Device Me...

Page 4: ...re making duplications using USB drives that are not USB IF compliant the USB Duplicator may not function properly The Kanguru USB Duplicator will also not work with hardware encrypted protected USB d...

Page 5: ...1 1 USB2 0 USB3 0 A type devices Transfer Speed Up to 33MB s Dimensions 15 5 x7 x7 15 5 x7 x10 17 5 x7 x13 5 18 x7 x17 Weight 10 lbs 19 lbs 27 lbs 31 lbs Voltage 110 220V Power 300W Operating Temperat...

Page 6: ...arts and Functions 1 LCD and user interface 2 Source port 3 LED status indicators 4 Target ports 5 System power On Off button 6 Ventilation fans 7 Power cord input 8 110 220 Voltage switch 9 Internal...

Page 7: ...argets refer to devices that will be copied to It is OK to connect and disconnect Source or Target drives while the Kanguru USB Duplicator is powered on However do NOT disconnect drives while the mach...

Page 8: ...The ESC button is your cancel button and will return you to the previous screen Additionally there are 4 shortcut buttons located under the LCD screen F1 F2 F3 F4 The shortcut buttons allow you to sel...

Page 9: ...o execute a Synchronous copy 1 Power on the duplicator 2 Press the F1 Brief Copy shortcut button to initiate the copy process Note If your Source device is formatted using a file system not supported...

Page 10: ...of failed duplications Total of duplications made in this job Drives that completed successfully will have a green LED displayed next to it indicating that there were no errors on that drive Drives t...

Page 11: ...ocess will start During the Copy process additional Target devices can be inserted into any available port at any time without waiting for the current job to finish Warning Although you can insert USB...

Page 12: ...arget device duplication to this device has completed and it is safe to disconnect that device Note If only the Red LED lights up next to the Target device duplication failed on this device and it is...

Page 13: ...d to the Source port will not be erased There are 4 erase modes you can choose from Quick Erase The fastest erase method The Quick Erase will erase only the partition table which will make the device...

Page 14: ...Source drive so that all data can be copied over without loss By defining Size Tolerance the duplicator will allow the Target flash devices to be less than the capacity of the Source drive by the perc...

Page 15: ...6 Calculate Checksum Calculate the CRC value for the device connected to the Source port 7 Load Default This function will reset all of the settings back to their original manufacturer s default confi...

Page 16: ...tails for an existing user account You can change the user account name as well as their password Note Useraccount Admin istheadministrativeaccountandyoucanonlychangeitspassword 4 Delete Users Allows...

Page 17: ...r Source is a USB flash drive that has unwritten sectors Unwritten sectors on the Source can result in read errors Run the Rebuild Source function and then try duplicating again The duplication proces...

Page 18: ...e device is not detected Possible Solution Remove and then reconnect the Source device Make sure that the Green LED indicator is lit next to the Source device before starting the duplication process 2...

Page 19: ...m or the firmware update file is corrupted Possible Solution Contact Kanguru Solutions Technical Support to obtain the correct firmware update file 262 Unknown flash model Description The firmware upd...

Page 20: ...imits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed...

Page 21: ...s or openings of the machine Electrical shock or fire may result Do not obstruct ventilation openings These openings are used to provide proper cooling to the machine Electrical Supply This product sh...

Page 22: ...can service Do not use aerosol cleaners Aerosol cleaners can be explosive or flammable when used on electromechanical equipment Regulatory Information Certifications in Europe CE Mark European Union...

Page 23: ...Procedure section of this manual if your duplicator needs servicing Kanguru Solutions does not offer money back returns on its duplicator product lines due to the unique nature of the product All uni...

Page 24: ...nment Any return without a valid RMA number will be returned to the customer at their expense STEP TWO Ship and Insure your Duplicator Kanguru Solutions strongly recommends you fully insure the duplic...

Page 25: ......

Page 26: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 11 29 18 v1 1 2018 Kanguru Solutio...

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