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Premium Extender Kit for K-12 Educational Applications
After-sales Service
If problems arise when operating the device, please refer to this user manual.
Any transport costs are borne by the users during the warranty.
1. Product Limited Warranty:
We warrant that products will be free from defects
in materials and workmanship for three years, which starts from the first day the
product exits warehouse. (Make note of the serial number on the product)
Proof of purchase in the form of a bill of sale or receipted invoice MUST be
presented to obtain warranty service.
2. What the warranty does not cover:
•
Warranty expiration.
•
Factory applied serial number has been altered or removed from the
product.
•
Damage, deterioration or malfunction caused by:
•
Normal wear and tear
•
Use of supplies or parts not meeting our specifications
•
No certificate or invoice as the proof of warranty.
•
The product model showed on the warranty card does not match with
the model of the product for repairing or had been altered.
•
Damage caused by force majeure.
•
Servicing not authorized
•
Any other causes which does not relate to a product defect
•
Delivery, installation or labor charges for installation or setup of the product
3. Technical Support:
Email or call our after-sales department if there are any
problems or any unanswered questions. Please inform us the following
information about your cases:
•
Product version and name.
•
Detailed failure situations.
Remarks:
For any questions or troubleshooting please contact your local
distributor or email [email protected] or call 888-975-1368
Warranty
A. LIMITED WARRANTY
KanexPro
™
warrants that (a) its products (the “Product”) will perform greatly in
agreement with the accompanying written materials for a period of 36 months
(3 full years) from the date of receipt and (b) that the product will be free from
defects in materials and workmanship under normal use and service for a period
of 3 years.
