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9 Error detection help
NOTE: SMS commands must be sent in either capital or small letters
Note that GSM8i RF 3G must ALWAYS have mounted an external antenna of
the type 6699407 or 6699408.
The METER diode flashes constantly.
The module has no contact with
the meter. Check that it has been
mounted correctly.
The three diodes at the bottom of the
signal indicator flash constantly.
The SIM card has not been inserted
correctly or is defective.
The two diodes in the middle of the
signal indicator flash constantly.
Cannot connect to the mobile
network. This can be caused by no
coverage or problems with the SIM
card. Mount an external antenna
The GPRS diode does not emit light
after start-up.
Ask the telecom supplier if there is a
GPRS subscription for the SIM card.
The 3G diode does not emit light after
start-up.
Ask the telecom supplier if there is a
3G subscription for the SIM card.
Weak mobile signal
Mount an external antenna.
Reposition the antenna to find the
optimal position, if required. Note
that GSM8i RF 3G must ALWAYS have
mounted an external antenna of the
type 6699407 or 6699408.
Try to call the unit.
If there is no connection or if the
SIM card is not activated, there will
typically be a message from the
operator
Send an SMS to the modem, e.g.
=SIGNAL#
The unit must respond with the signal
strength of the module.
Always complete by performing a
control reading from the main station.
Call the utility to make sure that meter
data have been received.
Defective modem
Enclose a precise description of the
error and return to Kamstrup.
