background image

LIMITED LIFETIME WARRANTY ON CERAMIC PARTS

Kamado Joe® warrants that key ceramic parts used in this Kamado Joe® grill and smoker are free of defects in 

material and workmanship for as long as the original purchaser owns the grill.

5-YEAR WARRANTY ON METAL PARTS AND KETTLE JOE GRILLS

Kamado Joe® warrants that key metal and cast iron parts used in this Kamado Joe® grill and smoker are free of

defects in material and workmanship for a period of five (5) years.

3-YEAR WARRANTY ON ELECTRONIC COMPONENTS, HEAT DEFLECTORS, AND PIZZA STONES

Kamado Joe® warrants that electronic components of this Kamado Joe® grill and smoker are free of defects in 

material and workmanship for a period of three (3) years.

2-YEAR WARRANTY ON MISCELLANEOUS COMPONENTS AND STANDALONE ACCESSORIES

Kamado Joe® warrants that any miscellaneous components used in this Kamado Joe® grill and smoker (including, but 

not limited to the thermometer, gaskets, and iKamand controllers) or any Kamado Joe accessories are free of defects in 

material and workmanship for a period of two (2) years.

LIMITED COMMERCIAL USE WARRANTY

This warranty assumes normal and reasonable domestic household use combined with expected good maintenance for 

all Kamado Joe® products. This warranty does not apply to commercial usages, for example, by, caterers, butchers, 

rental companies, and food trucks. Kamado Joe® warrants that all Kamado Joe® grills and smokers used in 

commercial applications are free of defects in material and workmanship for a period of one (1) year

WHEN DOES THE WARRANTY COVERAGE BEGIN?

Warranty coverage commences on the original date of purchase and covers only the original purchaser. For the warranty 

to apply, you must register your Kamado Joe® product using the product registration page on our website. If you 

discover a defect in material or workmanship during the applicable warranty period under normal use and maintenance, 

Kamado Joe® will, at our sole option, replace or repair the defective component at no cost to you for the component 

itself. This warranty does not apply to labor, or any other cost associated with the service, repair or operation of the grill. 

Kamado Joe will pay all shipping charges on warranty parts.

WHAT IS NOT COVERED?

This warranty does not apply to damage caused by abuse or use of the product for purposes other than that for which it 

is designed, damage caused by lack of proper use, assembly, maintenance or installation, damages caused by accidents 

or natural disasters, damage caused by unauthorized attachments or modifications, or damage during transport. This 

warranty does not cover damage from normal wear and tear from use of the product (for example, scratches, dents, 

dings and chipping) or changes in the appearance of the grill that do not affect its performance.  

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR 

IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 

PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABIL-

ITY OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY LIMITED TO THE DURATION OF THE WARRANTY PERIOD 

FOR THE APPLICABLE COMPONENT. 

THE PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY 

SHALL BE LIMITED AS SPECIFIED HEREIN TO REPLACEMENT. IN NO CASE SHALL KAMADO JOE® BE LIABLE FOR ANY 

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

This warranty is provided to you in addition to all rights and remedies conveyed to you by consumer protection laws and 

regulations. This warranty in no way affects your legal rights under statutory warranty regulations in your state or 

country of residence. Depending on your state or country of residence limitations on the length of an implied warranty 

or the damages available to you might not be limited by this warranty. 

AUSTRALIA: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are 

entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss 

or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the 

failure does not amount to a major failure.  

WHAT WILL VOID THE WARRANTY?

Purchasing any Kamado Joe® product through an unauthorized dealer voids the warranty. An unauthorized dealer is 

defined as any retailer who has not been expressly granted permission by Kamado Joe® to sell Kamado Joe® products.

WARRANTY

Reviews: