Possible Problem
Possible Cause
f
Solution
Reduce the amount of food in
the oven when cooking.
Ingredients are stacked
or close to each other
during cooking.
Choose the incorrect
function.
The ingredients
cooked with the oven
are not done.
Too much food in the
oven at once.
Setting temperature too
low or time too short.
Set the temperature higher or
time longer.
Make sure you cook with the proper
function
Make sure food and ingredients
are spread out evenly.
out evenly
Foods are cooked
unevenly
Baking pan, Air Fry
basket or oven rack
position is not adjusted.
Adjust oven inserts into the proper
position. Take caution as these
components may be hot.
Spraying or brushing a small
amount of oil on food evenly can
increase crispiness.
Foods are not crispy
after Air Frying
Ingredients with high
moisture
Remove the power cord from the
power outlet. Contact Customer
Support.
Display shows Error
Code "E1"
Remove the power cord from the
power outlet, reconnect and
operate again. If it cannot be
solved, then contact Customer
Support.
There is a short circuit
in the temperature
monitor.
Display shows Error
Code "E2"
The temperature
monitor or heaters is
inoperative.
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