11
Warranty
LIMITED WARRANTY
Kalia Inc. offers the following express limited warranty on its products. This warranty extend only to the original owner/end-user
for personal household use and are effective as of the date of purchase. The warranty is not transferable to subsequent owners.
Additional limitations may apply for commercial use.
10 YEAR LIMITED WARRANTY ON KALIA CASTYLAT
TM
LAVATORIES
Kalia Inc. guarantees all aspects of its Castylat
TM
lavatories to be free of defects in material and workmanship for normal
residential use for a period of 10 years and for the original consumer-purchaser of his or her home. If a defect is found during
normal residential use, Kalia Inc. may, at its sole discretion, elect to repair or provide a replacement part or product.
Damage to a product caused by accident, misuse, or abuse is not covered under this warranty. Improper care and cleaning shall
have the effect of rendering this warranty void.
Kalia Inc. is not responsible for labor, installation or other incidental or consequential expenses.
Under no circumstances shall the liability of Kalia Inc. exceed the purchase price paid for the product by the owner/end-user,
contractor or builder.
COMMERCIAL LIMITATIONS
In addition to the previously mentioned conditions and limitations, the warranty period for products installed for commercial
applications, or used in commercial ventures, shall cover a period of one (1) year from the initial date of purchase by the owner/
end-user, contractor or builder from an authorized dealer. If the product is sold by Kalia Inc. as a display item, a one (1) year
warranty applies.
WARRANTY SERVICE
If you wish to make a claim under this warranty, you may contact Kalia through your Dealer or directly at 1-877-GO-KALIA
(1-877-465-2542) or again by writing to: [email protected] or to : Kalia Inc., Attn: Customer Service Dept., 1355 2
nd
Street,
Sainte-Marie QC G6E 1G9 Canada. Be sure to provide all pertinent information related to your claim, including a complete
description of the problem you are experiencing, the product name, product model number, color, finish, and finally the date and
the location where the product was purchased. Also include the product’s serial number or original receipt. For more information
or to obtain the name and address of the service and repair centre nearest you, call 1-877-GO-KALIA.
EXCEPT AS SET FORTH HEREIN, KALIA INC. PROVIDES NO OTHER WARRANTIES, EITHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED WARRANTIES OF FITNESS AND MERCHANTABILITY FOR A PARTICULAR
PURPOSE OR COMPLIANCE WITH ANY CODE.
This is the exclusive written warranty of Kalia Inc.
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