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Kalamera Limited Warranty
Full One Year Warranty Terms:
The manufacture warrants to the original purchaser of this product that the product will be free from manufacturing
defects in workmanship and material for a period of 1 year from the date of original purchase when this major appliance is
operated and maintained according to instructions attached to or furnished with the product.
The purchaser must contact the manufacture Customer Service Department and provide a description of the defective part,
including digital pictures if requested, with buying channel, serial number, order ID and the original purchase
documentation as validation of warranty coverage date.
Once confirmed that your appliance is eligible for the warranty service, Kalamera Customer Service Department will contact
you by mail or phone about the maintenance solution. Replacement parts and/or units will be new, re-manufactured or
refurbished and is subject to the manufacturer’s discretion. Kalamera is not responsible for damage resulting from shipper
mishandling or improper packing. Do not return a defective product to the place of purchase. Product received without a
return authorization number will be refused.
After receiving the unit, please do not remove, altered original model/serial number, that will influence the after-sale
service. Please carefully keep the user manual and warranty card for future reference.
If you need service, first see the “Troubleshooting” section of the User Manual. After checking, you may find additional help
by mailing or calling us.
Write down the following information about your product to better help you obtain assistance or service if you ever need.
You can find this information on the model and serial number located on the product.
Dealer name
Model number
Serial number
Purchase date
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
1. Damage to the product due to misuse, mishandling and abuse.
2. Product not assembled or installed according to manufacturer’s instruction.
3. Repairs by unauthorized persons or service centers with unauthorized spare parts.
4. Failure to provide reasonable and necessary maintenance.
5. Improper power supply such as low voltage, defective household wiring or inadequate fuses.
6. Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories, inadequate air
circulation in the room or abnormal operating conditions, such as extreme temperatures.
7. Damage in transit or when moving the appliance.
8. Use of force or damage caused by external influences.
9. Store improper things.
10. Normal wear and tear.
11. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your product, unless such damage
results from defects in materials or workmanship and is reported to us within 30 days from the date of purchase.
12. Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods, etc. In addition consequential
damage and incidental damages, such as damage to person or property are not coverable under this warranty.
13. Partially or completely dismantled appliances.
