16
16.
WARRANTY
The warranty is 12 months from date of shipment and refers to a one shift work. For
multishift work, the warranty is 6 months from date of shipment under condition of a
appropriate use of the machine.
The guarantee includes the costs for replacing of defect parts and assembly groups,
including the required working time. Replacement can also included repaired, used parts
and assemblies.
Excluded from any guarantee are:
•
Wear parts
•
Transport damage
•
Damage by improper use of the machine
•
Damage by program parameter assignment
•
Damage by use of force
•
Damages and consequential damages caused by breach of the duty of taking
care of the user
•
damages caused by aggressive detergents as corrosive or caustic cleaning
materials, solvents, etc. or aggressive cooling lubricants
In case of a warranty claim, we ask you to inform us about the type, serial No. and year of
construction of the machine.
Without information of year and number of machines, the processing of your warranty
claim is not possible! Returns have to be authorized by us, before shipment.
We reserve the right to charge you with the transportation cost if the return was not
authorized.
Spare parts or replacement parts are transferred absolutely in our ownership.
