Display
Cause
Solution
(Always restart your machine afterwards)
Service OFF 3
The drip pan is full. The drip pan sensor has
tripped.
Remove the drip pan. Empty the drip pan. Reinstall the drip
pan.
No Water OFF 6
No water to fi ll the machine. The water tank is
empty.
The water supply is insuffi cient.
Top up with water. Reconnect the water supply.
Reset by pressing button 1.
Service OFF 8
The brewer is blocked.
The brewing time has been exceeded.
The grind is too fi ne.
Clean the brewer.
No Coff ee OFF 8 B
The brewer has not been installed properly. The
metal bracket that holds the brewer in place is
not locked in place correctly.
Completely remove the brewer and reinsert it, then push
the metal bracket as far as it will go.
No Coff ee OFF 8 C
The brewer has been incorrectly installed The
orange screw cap is tilted or not suffi ciently
screwed on.
Completely remove the orange screw cap and re-tighten it
straight.
No Coff ee OFF 9
The grinder is getting no or not enough beans.
1. The bean container is empty.
2. The slide below the bean container is not fully
open.
3. A bean has become jammed in the grinder.
1. Refi ll beans.
2. Pull the slide under the bean container all the way
forward.
3. Push the slide all the way into the machine, remove the
bean container and remove any stuck beans from the
grinder.
Important: switch off the machine!
Replace the water fi lter
The water fi lter needs to be changed.
Open the door. Insert the door contact key. Wait until the
error is displayed again. Press the program button.
Press button 5 then 2 on the outside, and confi rm with the
program button.
Emergency Service
Don’t panic if something goes wrong.
The key error messages at a glance:
Product Ordering Hotline
+49 (0) 541 75045-100
Product Ordering Hotline
+43 (0) 662 2682-35
Product Ordering Hotline
+41 (0) 41 74100-50
Support email
support@kaff ee-partner.de
Support email
support@kaff ee-partner.at
Support email
support@kaff ee-partner.ch
Service Hotline
+49 (0) 541 75045-400
Service Hotline
+43 (0) 662 2682-37
Service Hotline
+41 (0) 41 74100-52
Kaff ee Partner GmbH
Kaff ee-Partner-Allee 1
49090 Osnabrück · Germany
www.kaff ee-partner.de
Kaff ee Partner Austria GmbH
Himmelreich 1
5020 Salzburg · Austria
www.kaff ee-partner.at
Kaff ee Partner Schweiz AG
Hinterbergstrasse 24
6312 Steinhausen · Switzerland
www.kaff ee-partner.ch
The Privacy Statement, which you can view on the responsible company’s website, provides detailed information on how they process your personal details.
