6 For Professional Technical Support call 1-844-242-2475
5. For normal water transfer applications, plug in power cord to grounded outlet. Then press the switch on the
top of the motor (B), Pump will prime in a few minutes, depending on suction line length.
Description of the switch:
After connecting the plug, you must press the switch to start the pump. When you
stop using it, you need to press the switch again to turn off the pump or unplug the plug directly. Repeat the
above operation next time you use it.
6. If the pump does not pump water after two minutes, turn off the pump and repeat steps 4 through 6.
DO NOT RUN DRY.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Pump will not begin
pumping or retain prime
after operating, or stops
pumping water.
1. Air leak in suction line.
1. Repair or replace suction line. Make
sure fittings are air tight and use thread
sealant tape if necessary.
2. Fittings are not tight.
2. Tighten fittings air tight, using thread
sealant tape if necessary.
3. Hose is kinked or looped.
3. Inspect hose and straighten if
needed.
4. Inlet hose is out of the water.
4. Submerge inlet hose end.
5. Clogged inlet.
5. Clean inlet.
6. Inlet lift too high.
6. Lower pump.
7. Impeller blocked.
7. Remove blockage.
8. Worn seal.
8. Replace seal.
9. Collapsed inlet hose.
9. Replace with reinforced hose.
Pump will not start or run.
1. Blown fuse or circuit breaker.
1. If blown, replace with proper sized
fuse or reset breaker.
2. Low line voltage.
2. If voltage is under 104 volts, check
wiring size.
3. Impeller blocked.
3. Remove blockage.
4. Defective motor.
4. Replace pump.
Flow rate is too low.
1. Piping or hose is kinked or
damaged.
1. Clean or replace piping or hose.
2. Low line voltage.
2. If voltage is under 104 volts, check
wiring size.
3. Too much discharge hose friction.
3. Shorten and/or increase the diameter
of the discharge hose.
