6 For Professional Technical Support call 1-844-242-2475
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
Pump does not start or run
1. The fuse is blown.
2. The breaker is tripped.
3. The plug is disconnected.
4. The plug is corroded.
5. The motor failed.
6. Ice or blockage has locked the
impeller.
1. Replace the fuse.
2. Reset the breaker.
3. Secure the plug.
4. Clean the plug prongs.
5. Replace the pump.
6. Remove the blockage.
Pump cannot pump water out
1. The screen is blocked.
2. The hose is kinked, bent sharply, or
coiled.
3. There is airlock.
4. The hose length is too long.
5. The impeller is loose on the shaft.
6. The impeller is broken.
1. Clean the screen.
2. Straighten the hose.
3. Clean the anti-air lock hole.
4. Use a shorter hose.
5. Reassemble the impeller.
6. Replace the impeller.
WARRANTY
Limited Warranty
WHAT THIS WARRANTY COVERS
When used and maintained in normal use and in accordance with the Owner’s Manual, your K2 product is warranted
against original defects in material and workmanship for at least one year (warranty varies depending on model; see box
for specific warranty inf
ormation) from the date of purchase (the “Warranty Period”). During the Warranty Period, K2 will
repair or replace at no cost to you, to correct any such defect in products founds upon examination by K2 to be defective
in materials or workmanship.
Your dated receipt of purchase is required to make a warranty claim.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover:
Use of the product in a non-residential application, improper installation and/or maintenance of the product, damage due
to misuse, acts of God, nature vandalism or other acts beyond control of K2
, owner’s acts or omissions, use outside the
country in which the product was initially purchased and resale of the product by the original owner. This warranty does
not cover pick up, delivery, transportation or house calls. However, if you mail your product to a K2 Sales and Service
Center for warranty service, cost of shipping will be paid one way. This warranty does not apply to products purchased
outside of the United States, including its territories and possessions, outside of U.S. Military Exchange and outside of
Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer or
distributor of K2 products.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under laws
of the state of Michigan. The Warranty Period will not be extended by any replacement or repair performed under this
Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY K2. ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OR MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL K2 BE LIABLE FOR ANY SPECIAL, INDRECT,
