FAQs
1. Why does red light blink twice every 20 seconds?
Battery is low, need to be recharged.
2. Why is not the red light of headset bright when charging?
a)
Please make sure the charging device connects with headset well.
b)
You didn’t use the headset for a long time, the battery may dry up. At this
time, you have to charge the battery for 30 minutes, and then the red light
will be bright.
3. How far is the effective rang between the headset and mobile phone?
According to the Bluetooth standard, the max controllable range of Class2
headset is 10 meters. It varies under different environment.
4. Why can not my cell phone search and find the headset?
The mobile phone will not find the headset if headset and mobile phone
are not under the pairing mode, Make sure the headset is under the pairing
mode and in the effective working range, and then the headset can be
paired and connected.
5. Why the headset can not hear the voice?
a)
Make sure the headset has been switched on.
b)
Make sure the volume is not too low or muted.
c)
Make sure the headset connects with the mobile phone correctly.
d)
Make sure the distance between the headset and the cell phone is in the
normal working scope.
6. Why the headset can not hear the voice clearly in conversation?
a)
Make sure the mobile phone is in the strong signal area.
b)
Make sure the headset is in the function range of this product.
7.
Why can’t control the function of pause, play, last song and next
song when playing music?
This function needs your Bluetooth device supports AVRCP(Audio/Video
Remote Control profile).
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