USB Plug MP3 Player V10M10_IM_EN_04162009
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TROUBLESHOOTING GUIDE
If you experience difficulties in the use of this unit, please check
the following before calling for Customer Service.
Player does not start
z
Be sure the player is turned on.
No sound heard from headphones
z
Check the volume level
z
Make sure the headphones are properly connected
z
Make sure the headphone plug is clean
z
Music file may be corrupted. If so, delete the file and
download again.
Unrecognizable code display on LCD screen
z
Make sure the correct language is selected.
Cannot download files
z
Make sure there is enough memory available to add file.
z
Make sure the player is securely connected to the USB
jack on the computer.
z
Check the USB connection for damage.
No file shown, but memory occupied
z
Check if there are hidden files saved in the player.
z
Format your PC (File system is FAT).
