Trouble Shooting
Problem
Possible cause
Correction
Weak batteries
Charge or replace
batteries
No transmission
while push-t o-
talk is pressed
Incorrect battery polarity
Read this manual to
reinstall batteries right
Weak batteries
Charge or replace
batteries
Channel and CTCSS
does not match to other
party
Adjust radio channel and
CTCSS setting
Volume level too low
Adjust volume level
Push-to-talk is pressed &
jammed
Release button
Excessive radio
interference on a
particular channel
Change to another
channel
Weak or no
signal received
Obstruction of radio
signal
Avoid operating in or
near large buildings or
vehicles
Unit beeps, but
not functions
Batteries are extremely
low
Charge or replace
batteries
CTCSS is set off
Set CTCSS on to match
to wanted party
Reception of
unwanted
signals
Interference from
electronic devices such
as computers or TV
Turn the devices off or
move farther away from
those
Customer Support
Thank you for purchasing the jWIN GMRS 2-way Radio. This is a high-
quality communications device that can give you many years of reliable
service. Please read these instructions carefully.
Should you encounter any problems with the product or not understand
its many features, please refer to this owner’s manual. If after referring
to the manual, you still need help, call Customer Service at 1-866-807-
JWIN between 9am and 5pm EST (Eastern Standard Time) or contact
by e-mail at [email protected].
Service
For your own protection, retain your original sales receipt indicating the
date and place where you purchased this product. We will not be able to
service your GMRS unit without a copy of this receipt.
Also, as previously suggested, retain all packing material in case you
should need to ship your unit for servicing. This product is covered by a
90 DAYS LIMITED WARRRANTY.
