19
REFERENCE
Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
Problem
Actions
Page
Severe noise or snow
•
Check the aerial cable and TV connections.
•
Check the direction of the aerial.
•
Check the aerial or its cable damaged or
not.
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—
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Patterns, stripes or noise
•
Interference caused by devices such as an
amplifier, personal computer, or a hair drier.
Move it away from the TV.
—
Ghosting (Doubling of
images)
•
Interference occurs caused by signal
reflecting from mountains or building. Try to
adjust the aerial’s direction or use another
antenna.
—
Cannot turn it on
•
Ensure the power cord is connected to the
AC outlet correctly.
—
Cannot operate the
remote control
•
The batteries may be exhausted. Replace
with new batteries.
•
Ensure that you are operating the remote
control at less than 7 meters from the front
of your TV.
—
—
Remote control stops
working.
•
Unplug TV, several minutes later plug it in
again.
—
Front control buttons do
not work.
•
Switch “CHILD LOCK” to “OFF”.
8
Aspect ratio changes
unintentionally.
•
Press to return to your settings.
11
Blue screen appears on
the screen.
•
Switch “BLUE BACK” to “OFF”.
11
Problem
Actions
Page
Poor picture quality
•
Unnatural colour >>
Adjust “COLOUR” and “BACK LIGHT”.
Check your “COLOUR SYSTEM”.
If “AUTO” is selected, select the specific
colour system manually.
•
Noise >>
Set to the following functions.
PICTURE MODE : STANDARD
DigiPure
: ON
•
Dull picture >>
Set to the following functions.
PICTURE MODE : BRIGHT
DigiPure
: ON
9
10
10
Strange picture when
using an external device.
•
If the top of the image is distorted, check
the video signal quality itself.
•
If movement appears unnatural when
receiving a signal from a DVD player, etc.
with 625p (progressive-scanning), change
the output setting of the external device to
625i (interlace-scanning).
—
—
Poor sound
•
Adjust the “BASS” and “TREBLE”.
•
If receiving a poor signal in “STEREO/
I
■
II
”
switch to “MONO”.
•
Adjust the channel reception using
“MANUAL”.
13
13
18
For HDMI signal, wrong
screen size
•
Switch “SIZE” in “HDMI SETTING” to “1” or
“2”.
15
Green and distorted
screen for HDMI signal
•
Wait a little for the signal to stabilize when
switching the signal format for an “HDMI”
device.
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