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Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service center.
Symptom
Remedy/Cause
General
• Sound cannot be heard from the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
• The unit does not work at all.
Reset the unit (see page 3).
• “Connect Error” appears on the display.
Remove the control panel, wipe the connector, then attach
it again (see page 4).
FM/AM
• SSM automatic presetting does not work.
Store stations manually.
• Static noise while listening to the radio.
Connect the antenna firmly.
Discs in general
• Disc cannot be played back.
Insert the disc correctly.
• CD-R/CD-RW cannot be played back.
• Tracks on the CD-R/CD-RW cannot be skipped.
• Insert a finalized CD-R/CD-RW.
• Finalize the CD-R/CD-RW with the component which you
used for recording.
• Disc can neither be played back nor ejected.
• Unlock the disc (see page 11).
• Eject the disc forcibly (see page 3).
• Disc cannot be recognized (“No Disc,” “Loading
Error,” or “Eject Error” flashes).
Eject the disc forcibly (see page 3).
• Disc sound is sometimes interrupted.
• Stop playback while driving on rough roads.
• Change the disc.
• Check the cords and connections.
• “Please Eject” appears on the display.
This occurs sometimes due to over-heating. Eject the disc
or change to another playback source.
MP3/WMA
• Disc cannot be played back.
• Use a disc with MP3/WMA tracks recorded in the format
compliant with ISO 9660 Level 1, Level 2, Romeo, or
Joliet.
• Add the extension code <.mp3> or <.wma> to the file
names.
• Noise is generated.
Skip to another track or change the disc. (Do not add the
extension code <.mp3> or <.wma> to non-MP3 or WMA
tracks.)
• A longer readout time is required (“File Check”
keeps flashing on the display).
Do not use too many hierarchies and folders.
• Tracks do not play back in the order you have
intended them to play.
Playback order is determined when files are recorded.
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