Justop Smart Tv, User Manual, Page: 19 / 20

No sound with HDMI
connection
Check if the input mode for TV and output mode for TV box are the same
Check your TV system setup
Check the volume
The TV screen is
blank and the palyer
LED is blinking
Turn off your player, wait 30 seconds, turn it on again
Set the your TV input to 720P
If still no luck, do a firmware update
Warning
Do not open the box as there is a risk of electric shock and warranty will void
8: Frequently Asked Questions
Q1. What to do when the system crashes or buttons won't respond?
Answer: Check the indicator light at the front of the removable storage device. If the
red and green lights flash quickly, please wait for a second and then resume, as the
system may be reading data. If it is clear that the system crashed, power off from the
remote control or press the power button on the front panel and re-power on shortly.
Q2. What to do when there's an abnormal start-up of the TV box, or no image output?
Answer: Check the system in following steps:
Check if the power indicator light of the TV box is on. If not, please check if the power
is properly connected.
Check if there is signal output of TV images. If not, please check if the video output
cable is properly connected and the correct video channel output (YPbPr or HD) is setup
on the TV set. It should support 720P input and above.
Remove the SD card, USB or removable hard disk. Plug in after system starts.
Third party software might cause system become unstable; uninstall previously
installed software.
Q3. What to do when the player cannot play?
Answer: First, please be sure that the format of video file is supported by the Smart
TV Player. It is suggested to reboot the system and play again to verify. If the file still
cannot be opened, then this video file may not be supported by the video player.
Q4. What to do when no network access to the main interface?
Answer:
ase setup accordingly.
and whether the DHCP of the router is enabled. If not, please setup accordingly.