Just Go 2014 Fiat, User Manual

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Just go Contact Details:
The Just go office is open 9:00am – 5:30pm Monday – Friday, 9:00am – 4:00pm Saturday and is
closed on Sunday
Tel: (UK) 0870 240 1918 Europe: 00 44 1582 842 888 Fax: 01582 843 610
Emergency text line : Tel: + 44 (0) 7918 704 814
For all out of hours assistance please contact the relevant chassis assistance number
(Ford/Fiat/Renault) These numbers are contained in your manual and are also displayed on the
front windscreen. Please note if the fault is due to keys locked in the vehicle, Flat tyres, to be
towed, Flat chassis battery or incorrect fuel then the assistance service will charge for any callouts.
Should you have had an accident and need to notify Just go out of hours then please send a text to
our out of hours text line.
For any other faults please contact Just go during office hours and our customer service team will
be happy to assist.
NB the emergency text line is manned to 8pm each evening Monday to Saturday and to 12 midday
on Sunday. Please don’t request a return of a vehicle outside office hours as the staff member
holding the emergency text phone will not be a key holder and does not have the ability to open the
office.
Emergency numbers
Company Telephone number Other info
Police, Ambulance, Fire, Coastguard UK: 999
Northern Ireland: 999
Republic of Ireland: 112
or 999
NHS Direct 0845 4647
Ford Assistance UK: 0800 111234
EU: 00800 88776611
Renault assistance UK:0800 0858005
EU:00800 33228877
Fiat Assistance UK:00800 34281111
EU:00800 34281111
Useful Numbers
Company Telephone number Other info
London congestion 0845 900 1234
P&O Ferries 08716 646 464
National Express 08717 818 178 www.nationalexpress.com
National Rail UK: 08457 484 950
EU: +44 2072785240
www.nationalrail.co.uk
Euro Tunnel UK: 08443 353 535
France: 0810 630 304
Belgium: 070 223 210
Spain:0034902307315
The NL: 09005400540
www.eurotunnel.com
Luton Airport General enquiries & Lost
property 01582 405 100 www.london-luton.co.uk
Heathrow Airport General enquiries 08443 351 801 www.heathrowairport.com
Heathrow Airport Lost property 0208 745 7727
Stansted Airport General enquiries 0844 335 1803 www.stanstedairport.com
Stansted Airport Lost property 01279 663 293
Gatwick Airport General Enquiries 08448 920 322 www.gatwickairport.com
Gatwick airport Lost Property 01293 503 162
Caravan Club General enquiries 01342 326 944 www.caravanclub.co.uk
Open Mon – Fri 08:45 to 18:00 (Jan to
June) / Mon – Fri 08:45 to 17:30 (July to
Dec) / Saturday 09:00 to 13:00
Camping & Caravanning club UK club site
bookings 0845 130 7633 www.campingandcaravanning.co.uk
Carefree EU site bookings 08451 307 701 or 02476
422 024