TROUBLESHOOTING
WARNING! Improper repair of
the appliance may pose a
danger to the safety of the
user. Any repairs must be
performed by qualified
personnel.
The majority of problems that may
occur can be solved without the need
to contact an Authorised Service
Centre.
Refer to the below table for information on
possible problems.
With some problems, the lights related to
the programme buttons flash intermittently
to indicate a malfunction and the alarm
code.
Problem and alarm code
Possible cause and solution
You cannot activate the ap‐
pliance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not fill
with water.
• The lights related to the
programme buttons flash
1 time intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori‐
ty.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
• The lights related to the
programme buttons flash
2 times intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The lights related to the
programme buttons flash
3 times intermittently.
• An acoustic signal
sounds intermittently.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
47
Summary of Contents for JGVN456F1
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