What to do if...
Problem
Possible cause
Remedy
You cannot activate or oper‐
ate the oven.
The oven is not connected
to an electrical supply or it is
connected incorrectly.
Check if the oven is correct‐
ly connected to the electrical
supply (refer to the connec‐
tion diagram if available).
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The clock is not set.
Set the clock.
The oven does not heat up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat up.
The automatic switch-off is
activated.
Refer to "Automatic switch-
off".
The oven does not heat up.
The Child Lock is on.
Refer to "Using the Child
Lock".
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
The display does not show
the time during the off sta‐
tus.
The display is deactivated.
Touch and
at the
same time to activate the
display again.
It takes too long to cook the
dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
The display shows an error
code that is not in this table.
There is an electrical fault.
• Deactivate the oven with
the house fuse or the
safety switch in the fuse
box and activate it again.
• If the display shows the
error code again, contact
the Customer Care De‐
partment.
Service data
If you cannot find a solution to the problem yourself, contact your dealer or an
Authorised Service Centre.
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