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END USER LICENSE AGREEMENT

READ THIS END USER LICENSE AGREEMENT (“AGREEMENT”) BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE.

BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE OR OTHERWISE EXPRESSING YOUR AGREEMENT TO THE TERMS
CONTAINED HEREIN, YOU (AS CUSTOMER OR IF YOU ARE NOT THE CUSTOMER, AS A REPRESENTATIVE/AGENT AUTHORIZED TO
BIND THE CUSTOMER) CONSENT TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT OR CANNOT AGREE TO THE TERMS CONTAINED
HEREIN, THEN (A) DO NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE, AND (B) YOU MAY CONTACT JUNIPER NETWORKS
REGARDING LICENSE TERMS.

1.

The Parties.

The parties to this Agreement are (i) Juniper Networks, Inc. (if the Customer’s principal office is located in the Americas) or

Juniper Networks (Cayman) Limited (if the Customer’s principal office is located outside the Americas) (such applicable entity being referred
to herein as “Juniper”), and (ii) the person or organization that originally purchased from Juniper or an authorized Juniper reseller the applicable
license(s) for use of the Software (“Customer”) (collectively, the “Parties”).

2.

The Software.

In this Agreement, “Software” means the program modules and features of the Juniper or Juniper-supplied software, for

which Customer has paid the applicable license or support fees to Juniper or an authorized Juniper reseller, or which was embedded by
Juniper in equipment which Customer purchased from Juniper or an authorized Juniper reseller. “Software” also includes updates, upgrades
and new releases of such software. “Embedded Software” means Software which Juniper has embedded in or loaded onto the Juniper
equipment and any updates, upgrades, additions or replacements which are subsequently embedded in or loaded onto the equipment.

3.

License Grant.

Subject to payment of the applicable fees and the limitations and restrictions set forth herein, Juniper grants to Customer

a non-exclusive and non-transferable license, without right to sublicense, to use the Software, in executable form only, subject to the
following use restrictions:

a. Customer shall use Embedded Software solely as embedded in, and for execution on, Juniper equipment originally purchased by
Customer from Juniper or an authorized Juniper reseller.

b. Customer shall use the Software on a single hardware chassis having a single processing unit, or as many chassis or processing units
for which Customer has paid the applicable license fees; provided, however, with respect to the Steel-Belted Radius or Odyssey Access
Client software only, Customer shall use such Software on a single computer containing a single physical random access memory space
and containing any number of processors. Use of the Steel-Belted Radius or IMS AAA software on multiple computers or virtual machines
(e.g., Solaris zones) requires multiple licenses, regardless of whether such computers or virtualizations are physically contained on a single
chassis.

c. Product purchase documents, paper or electronic user documentation, and/or the particular licenses purchased by Customer may
specify limits to Customer’s use of the Software. Such limits may restrict use to a maximum number of seats, registered endpoints, concurrent
users, sessions, calls, connections, subscribers, clusters, nodes, realms, devices, links, ports or transactions, or require the purchase of
separate licenses to use particular features, functionalities, services, applications, operations, or capabilities, or provide throughput,
performance, configuration, bandwidth, interface, processing, temporal, or geographical limits. In addition, such limits may restrict the use
of the Software to managing certain kinds of networks or require the Software to be used only in conjunction with other specific Software.
Customer’s use of the Software shall be subject to all such limitations and purchase of all applicable licenses.

d. For any trial copy of the Software, Customer’s right to use the Software expires 30 days after download, installation or use of the
Software. Customer may operate the Software after the 30-day trial period only if Customer pays for a license to do so. Customer may not
extend or create an additional trial period by re-installing the Software after the 30-day trial period.

e. The Global Enterprise Edition of the Steel-Belted Radius software may be used by Customer only to manage access to Customer’s
enterprise network. Specifically, service provider customers are expressly prohibited from using the Global Enterprise Edition of the
Steel-Belted Radius software to support any commercial network access services.

The foregoing license is not transferable or assignable by Customer. No license is granted herein to any user who did not originally purchase
the applicable license(s) for the Software from Juniper or an authorized Juniper reseller.

4.

Use Prohibitions.

Notwithstanding the foregoing, the license provided herein does not permit the Customer to, and Customer agrees

not to and shall not: (a) modify, unbundle, reverse engineer, or create derivative works based on the Software; (b) make unauthorized
copies of the Software (except as necessary for backup purposes); (c) rent, sell, transfer, or grant any rights in and to any copy of the
Software, in any form, to any third party; (d) remove any proprietary notices, labels, or marks on or in any copy of the Software or any product
in which the Software is embedded; (e) distribute any copy of the Software to any third party, including as may be embedded in Juniper
equipment sold in the secondhand market; (f) use any ‘locked’ or key-restricted feature, function, service, application, operation, or capability
without first purchasing the applicable license(s) and obtaining a valid key from Juniper, even if such feature, function, service, application,
operation, or capability is enabled without a key; (g) distribute any key for the Software provided by Juniper to any third party; (h) use the

iii

Copyright © 2010, Juniper Networks, Inc.

Summary of Contents for JUNOS SPACE 2.0 - RELEASE NOTES

Page 1: ...Junos Space Virtual Appliance Installation Guide Release 2 0 Published 2010 11 16 Revision 1 Copyright 2010 Juniper Networks Inc ...

Page 2: ...his product includes software developed by Maker Communications Inc copyright 1996 1997 Maker Communications Inc Juniper Networks Junos Steel Belted Radius NetScreen and ScreenOS are registered trademarks of Juniper Networks Inc in the United States and other countries The Juniper Networks Logo the Junos logo and JunosE are trademarks of Juniper Networks Inc All other trademarks service marks regi...

Page 3: ...are physically contained on a single chassis c Product purchase documents paper or electronic user documentation and or the particular licenses purchased by Customer may specify limits to Customer s use of the Software Such limits may restrict use to a maximum number of seats registered endpoints concurrent users sessions calls connections subscribers clusters nodes realms devices links ports or t...

Page 4: ...RATE WITHOUT ERROR OR INTERRUPTION OR WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK In no event shall Juniper s or its suppliers or licensors liability to Customer whether in contract tort including negligence breach of warranty or otherwise exceed the price paid by Customer for the Software that gave rise to the claim or if the Software is embedded in another Juniper product the price paid...

Page 5: ...ree years from the date of distribution Such request can be made in writing to Juniper Networks Inc 1194 N Mathilda Ave Sunnyvale CA 94089 ATTN General Counsel You may obtain a copy of the GPL at http www gnu org licenses gpl html and a copy of the LGPL at http www gnu org licenses lgpl html 15 Miscellaneous This Agreement shall be governed by the laws of the State of California without reference ...

Page 6: ...Copyright 2010 Juniper Networks Inc vi ...

Page 7: ...g an NTP Time Source For Each Appliance 5 Fabric Management Overview 5 Single Node Functionality 6 Multinode Functionality 7 Node Function Availability 9 Understanding How Junos Space Uses Ethernet Interfaces eth0 and eth3 9 Part 2 Installation and Configuration Chapter 2 Deploying a Virtual Appliance 13 Deploying a Junos Space Virtual Appliance 13 Installing the VMware ESX Server 14 Extracting Fi...

Page 8: ... Upgrading Junos Space Software 33 Junos Space Software Upgrade Overview 33 Upgrading Junos Space Software 33 Junos Space 2 0 Release Highlights 34 Before You Begin 34 Upgrading Junos Space Release 1 3 or 1 4 to Release 2 0 35 Part 4 Accessing the Junos Space User Interface Chapter 5 Logging In 39 Logging In to the Junos Space User Interface as Super Administrator 39 Chapter 6 Adding a Node to the...

Page 9: ...i Part 1 Overview Chapter 1 Installation Overview 3 Table 2 How Junos Space IP Addresses Function 9 Part 2 Installation and Configuration Chapter 2 Deploying a Virtual Appliance 13 Table 3 Files in the space 2 0R1 x Directory 15 ix Copyright 2010 Juniper Networks Inc ...

Page 10: ...Copyright 2010 Juniper Networks Inc x Junos Space Virtual Appliance Installation Guide ...

Page 11: ...ge at the Juniper Networks website at http www juniper net techpubs Juniper Networks supports a technical book program to publish books by Juniper Networks engineers and subject matter experts with book publishers around the world These books go beyond the technical documentation to explore the nuances of network architecture deployment and administration using the Junos operating system Junos OS ...

Page 12: ...ments Document or topic name URL or page number Software release version if applicable Requesting Technical Support Technical product support is available through the Juniper Networks Technical Assistance Center JTAC If you are a customer with an active J Care or JNASC support contract or are covered under warranty and need post sales technical support you can access our tools and resources online...

Page 13: ...rdware and software notifications https www juniper net alerts Join and participate in the Juniper Networks Community Forum http www juniper net company communities Open a case online in the CSC Case Management tool http www juniper net cm To verify service entitlement by product serial number use our Serial Number Entitlement SNE Tool https tools juniper net SerialNumberEntitlementSearch Opening ...

Page 14: ...Copyright 2010 Juniper Networks Inc xiv Junos Space Virtual Appliance Installation Guide ...

Page 15: ...PART 1 Overview Installation Overview on page 3 1 Copyright 2010 Juniper Networks Inc ...

Page 16: ...Copyright 2010 Juniper Networks Inc 2 Junos Space Virtual Appliance Installation Guide ...

Page 17: ... of physical appliances You can create a fabric of JA1500 Junos Space appliances Junos Space virtual appliances or a hybrid fabric of both physical and virtual appliances Understanding How Nodes Are Connected in a Fabric Each Junos Space appliance physical or virtual that you install and configure is represented as a single node in the fabric You can add nodes without disrupting the services that ...

Page 18: ...second node becomes the active node but because the Web IP now points to the different subnet of the second node all packets originally destined for first node won t be received by the second node Virtual Appliance Deployment The Junos Space Virtual Appliance is stored in the Open Virtualization Format OVF 1 0 and is packaged as an ovf file which is a tar file that contains all the files of the Ju...

Page 19: ...he time displayed in the user interface corresponds to Junos Space server time but the time is mapped to the local time zone of your client computer To ensure time remains synchronized across all nodes in the fabric Juniper strongly recommends that you add an NTP server to the first appliance physical or virtual during initial set up NOTE You must add the NTP server before you add the appliance no...

Page 20: ...that consists of a single node provides complete Junos Space management functionality with the following node functions enabled for the node Load Balancer for processing HTTP requests from remote browsers and NBI clients Database for processing database requests create read update and delete operations Application Logic for processing back end business logic Junos Space service requests and DML wo...

Page 21: ...he active load balancer server is down all HTTP requests are automatically routed to the standby load balancer server that is running on a separate node Database When a node that functions as the active database server is down all database requests create read update and delete are routed to the node that functions as the standby database server Application Logic DML and business logic Device conn...

Page 22: ...d on a fabric comprising two nodes Add third node Only the application logic functionality is enabled on the third node to provide equal distribution of device connections and user requests across all nodes and route device related operations to the node to which the device is connected The application logic functionality provides both scalability and high availability The following illustration s...

Page 23: ...eth0 if the managed devices are routable using in bound management Use eth3 for a device management subnet if the managed devices are non routable or on an out of band management subnet Table 2 on page 9 describes how Junos Space interfaces intentionally function Table 2 How Junos Space IP Addresses Function Function Interface SSH and device management if eth3 is not configured node IP eth0 GUI in...

Page 24: ...Copyright 2010 Juniper Networks Inc 10 Junos Space Virtual Appliance Installation Guide ...

Page 25: ...PART 2 Installation and Configuration Deploying a Virtual Appliance on page 13 Configuring a Virtual Appliance on page 19 11 Copyright 2010 Juniper Networks Inc ...

Page 26: ...Copyright 2010 Juniper Networks Inc 12 Junos Space Virtual Appliance Installation Guide ...

Page 27: ...n and operation of a virtual machine allocated with 8 GB memory If the host server does not support this requirement you will not be able to successfully deploy the Junos Space Virtual Appliance The Junos Space OVF file is initially configured with 4 GB memory however during the configuration of the Virtual Appliance you must increase memory to 8 GB One RJ 45 10 100 1000 Network Interface Connecto...

Page 28: ...all the VMware ESX server Version 4 0 or later or ESXi server Version 4 0 or later Earlier ESX server versions support the VMware Infrastructure client Extracting Files from the Junos Space Virtual Appliance Package The Junos Space Virtual Appliance is created in the Open Virtualization Format OVF 1 0 The Junos Space package named tar gz contains the OVF file and corresponding disk files To extrac...

Page 29: ...ription File Name The manifest file space 2 0R1 x mf The virtual appliance source file that is required to convert the virtual appliance to a virtual machine space 2 0R1 x ovf The virtual disk file a virtual partition with data and installed operating system Microsoft Windows Linux Mac OS X and so forth that VMware uses to run as a virtual machine under the host operating system space 2 0R1 x disk...

Page 30: ... Virtual Processors CPU for a Junos Space Virtual Appliance The distributed Junos Space Virtual Appliance files are created with 4 GB of RAM and one virtual processor CPU To support Junos Space functionality after deploying the Junos Space Virtual Appliance to the VMware ESX server you must increase RAM and add virtual processors for the Junos Space Virtual Appliance To increase RAM and add virtua...

Page 31: ...he Junos Space Virtual Appliance NOTE You must add a disk resource to increase disk space for a Junos Space Virtual Appliance You cannot resize the existing disk by assigning a new size To add disk resources for the Junos Space Virtual Appliance 1 In the VMware vSphere client right click the Junos Space Virtual Appliance icon and select Power Power On The Junos Space Virtual Appliance must be powe...

Page 32: ...node must be scanned to detect the additional disk space that you added To start the scan for additional disk space you select the Expand VM Drive Size option in the Junos Space Settings Menu immediately after you configure basic settings for your Junos Space Virtual Appliance The next step is to configure basic settings for your deployed Junos Space Virtual Appliance To configure basic settings f...

Page 33: ...ng an Appliance that is the First Node in a Cluster or that Will Not Be Added to an Existing Cluster on page 19 Configuring an Appliance to Add to an Existing Cluster on page 23 Configuring an Appliance that is the First Node in a Cluster or that Will Not Be Added to an Existing Cluster To configure the settings of a Junos Space appliance that is the first node in a cluster or that will not be add...

Page 34: ...separate interface for device management Enter y when prompted to configure a separate interface for device management Enter a new IP address for interface eth3 Enter a new subnet mask for interface eth3 If you do not want to configure a separate interface for device management enter n when prompted 12 Enter n when prompted Will this Junos Space system be added to an existing cluster 13 Enter the ...

Page 35: ...ry is correct If all summary information is correct enter A to apply the settings If any summary information is not correct enter C to change the settings When you enter C you will be prompted to reenter all the basic configuration information that you have configured up to this point When you enter A to apply the settings the Junos Space Settings Menu is displayed as shown in the following exampl...

Page 36: ...en prompted Junos Space starts a scan for the 40 GB of additional drive space that you added when you deployed the virtual appliance When the scan completes Junos Space displays the results to verify that the file system size was increased to include the new logical volume The following example shows the results of a scan for additional drive space The Junos Space Settings Menu is displayed 22 Ent...

Page 37: ...ter your new password 7 Enter a new IP address for interface eth0 NOTE The first and second appliance or virtual appliance that you configure in a cluster fabric must be in the same subnet 8 Enter a new subnet mask for interface eth0 9 Enter the default gateway as a dotted decimal IP address 10 Enter the nameserver address in dotted decimal notation for interface eth0 11 Enter Device Management IP...

Page 38: ...e following example Junos Space Settings Menu 1 Change Password 2 Set Routing 3 Set DNS Servers 4 Change Time Options 5 Retrieve Logs 6 Expand VM Drive Size 7 Security 8 Debug run shell Q Quit R Redraw Menu Choice 1 8 QR 14 Enter 6 to Expand VM drive size Junos Space displays the prompt to expand VM virtual appliance drive size as shown in the following example Choice 1 8 QR 6 This process will sc...

Page 39: ...as described in Adding a Fabric Node NOTE To log in to Junos Space from a Web browser enter super as the default user name and juniper123 as the password Changing Network and System Settings for a Junos Space Virtual Appliance You can change some of the basic configuration options that you configured when you first installed and set up your Junos Space Virtual Appliance You can also change system ...

Page 40: ...nter one of the following options Enter 1 to change the default gateway for the management interface eth0 Follow the prompts to change the IP address of the default gateway and return to the main menu Enter 2 to change the default gateway for the device management interface eth3 Follow the prompts to change the IP address of the default gateway and return to the main menu NOTE Option 2 is availabl...

Page 41: ...delete the NTP server and return to the main menu Retrieve Logs To retrieve system log files you can use SecureCopy SCP if the network is functional or a USB device if the network is down NOTE To save the system log file to a USB device the device must be connected to the Junos Space appliance To retrieve system logs 1 From the Junos Space Appliance Settings menu enter 5 at the prompt 2 Choose a m...

Page 42: ...are enabled on the Junos Space appliance NOTE Juniper recommends that in most cases the firewall remains enabled However if you are using Service Now to send email or SNMP notifications or using Service Now through a proxy server you must disable the firewall In addition if the Service Now application is running in a multi node fabric node cluster the firewall must be disabled across each node in ...

Page 43: ...un Shell To run shell commands to debug Junos Space 1 From the Junos Space Appliance Settings menu enter 8 and follow the prompts 29 Copyright 2010 Juniper Networks Inc Chapter 3 Configuring a Virtual Appliance ...

Page 44: ...Copyright 2010 Juniper Networks Inc 30 Junos Space Virtual Appliance Installation Guide ...

Page 45: ...PART 3 Upgrades Upgrading Junos Space Software on page 33 31 Copyright 2010 Juniper Networks Inc ...

Page 46: ...Copyright 2010 Juniper Networks Inc 32 Junos Space Virtual Appliance Installation Guide ...

Page 47: ... site Complete the steps to upgrade your current Junos Space software to the latest software version NOTE To perform a Junos Space upgrade you must log in as the default super administrator Validate that the software is successfully installed by logging in to the user interface To view the version of the installed Junos Space software select the Help icon in the user interface banner and click on ...

Page 48: ...on Manage Application Upgrade Platform action Service Now Release 2 0 Service Insight Release 2 0 Available Hot Pluggable Applications The following applications are hot pluggable in Junos Space Release 2 0 Hot pluggable applications mean that adding removing and upgrading occurs while Junos Space is still running and without service interruption A hot pluggable application is packaged separately ...

Page 49: ...pace from release 1 3 or release 1 4 to 2 0 the Network Application Platform and Service Now and Service Insight applications are upgraded only Junos Space release 1 3 or release 1 4 applications are disabled You must upgrade release 1 3 or 1 4 disabled applications to release 2 0 see Upgrading a Junos Space Application or uninstall them see Uninstalling a Junos Space Application Do not add disabl...

Page 50: ...Copyright 2010 Juniper Networks Inc 36 Junos Space Virtual Appliance Installation Guide ...

Page 51: ...PART 4 Accessing the Junos Space User Interface Logging In on page 39 Adding a Node to the Fabric on page 41 37 Copyright 2010 Juniper Networks Inc ...

Page 52: ...Copyright 2010 Juniper Networks Inc 38 Junos Space Virtual Appliance Installation Guide ...

Page 53: ... and log in to an appliance follow these steps 1 In the address field of your browser window type the URL of your appliance for example https 1 1 1 1 mainui Where 1 1 1 1 is the Web virtual IP address for access to Junos Space 2 Press Enter The Junos Space log in screen is displayed 3 Type your username and password The default username is super the password is juniper123 See Changing User Passwor...

Page 54: ...Copyright 2010 Juniper Networks Inc 40 Junos Space Virtual Appliance Installation Guide ...

Page 55: ...ontains a single node that provides complete Junos Space management functionality When you install and configure the first appliance Junos Space automatically adds the first node to the fabric and uses the logical node name that you assign to the appliance when you configure the appliance in the command line interface For each additional appliance that you install and configure you must add the no...

Page 56: ...corresponds to Junos Space server time but is mapped to the local time zone of the client computer 7 Click Add to add the node to the fabric The node is added to the fabric and is displayed in the Junos Space user interface and database When you add a node the node functions are automatically assigned by Junos Space By default the first and second nodes added to a fabric perform all the following ...

Page 57: ...PART 5 License Key Management Junos Space License Key Files on page 45 43 Copyright 2010 Juniper Networks Inc ...

Page 58: ...Copyright 2010 Juniper Networks Inc 44 Junos Space Virtual Appliance Installation Guide ...

Page 59: ...points connections and applications When you order Junos Space Juniper Networks LMS sends an e mail with an authorization code or serial number and instructions on how to obtain a license key 2 Uploading the license key using the Junos Space Administration workspace user interface The system administrator must upload a license key file in the Administration Manage Licenses user interface to licens...

Page 60: ...nistration dashboard appears 5 In the task ribbon click the Manage Licenses task icon The Manage Licenses inventory page appears 6 In the task ribbon click the Upload License icon The Upload License page appears 7 Paste the contents of the license key text file in the License Data text field using the Web browser Edit Paste command 8 Click Upload The license key data is uploaded in Junos Space dat...

Page 61: ...PART 6 Index Index on page 49 47 Copyright 2010 Juniper Networks Inc ...

Page 62: ...Copyright 2010 Juniper Networks Inc 48 Junos Space Virtual Appliance Installation Guide ...

Page 63: ...ighlights 34 upgrade scenarios 34 upgrading before you begin 34 Junos Space virtual appliance configuring 13 converting to a virtual machine using OVF Tool 15 disk resources adding 17 files extracting from package 14 RAM increasing 16 Virtual processor CPU increasing 16 VMware ESX or ESXi server installing 14 L license 60 day trial 45 generating 45 key file generating 45 uploading 46 M manuals com...

Page 64: ... size 28 T technical support contacting JTAC xii U upgrading Junos Space software 33 user interface logging in 39 V virtual appliance adding disk resources 17 adding DNS servers 26 changing password 26 configuration 13 configuring NTP time source 5 deployment CPU 4 disk space 4 Open Virtualization Format OVF 4 overview 4 RAM 4 VMWare 4 extracting files from Junos Space package 14 increasing RAM an...

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