Juniper EX4600, Hardware Manual

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9.
Replace the accessory box on top of the packing foam.
10.
Close the top of the cardboard shipping box and seal it with packing tape.
11.
Write the RMA number on the exterior of the box to ensure proper tracking.
Packing EX4600 Switch Components for Shipping
CAUTION: Do not stack switch components. Return individual components
in separate boxes if they do not fit together on one level in the shipping box.
To pack and ship EX4600 switch components:
• Place individual FRUs in antistatic bags.
• Ensure that the components are adequately protected with packing materials and
packed so that the pieces are prevented from moving around inside the carton.
•
Close the top of the cardboard shipping box and seal it with packing tape.
• Write the RMA number on the exterior of the box to ensure proper tracking.
Related
Documentation
Returning an EX4600 Switch or Component for Repair or Replacement on page 203
•
Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches
If you are returning a switch or hardware component to Juniper Networks for repair or
replacement, obtain a Return Materials Authorization (RMA) from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the switch or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
For instructions on locating the serial number of the switch or hardware component you
want to return:
• See Locating the Serial Number on an EX2200 Switch or Component
•
See Locating the Serial Number on an EX3200 Switch or Component
•
See Locating the Serial Number on an EX3300 Switch or Component
• See Locating the Serial Number on an EX4200 Switch or Component
• See Locating the Serial Number on an EX4300 Switch or Component
•
See Locating the Serial Number on an EX4500 Switch or Component
•
See Locating the Serial Number on an EX4550 Switch or Component
• See “Locating the Serial Number on an EX4600 Switch or Component” on page 203
207 Copyright © 2014, Juniper Networks, Inc.
Chapter 25: Returning Hardware