The chassis serial number is located on the bottom of the ACX500 outdoor chassis (see
Figure 75: ACX500 Outdoor Chassis Serial Number Label
NOTE: The location of the serial number labels for the ACX500 routers are same for both the AC
and the DC variant.
How to Return a Hardware Component to Juniper Networks, Inc.
If a hardware component fails, please contact Juniper Networks, Inc. to obtain a Return Material
Authorization (RMA) number. This number is used to track the returned material at the factory and to
return repaired or new components to the customer as needed.
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