30
13.1. JULABO
Service
–
Online remote diagnosis
JULABO circulators of the HighTech series are equipped with a
so-called black box. This box is implemented in the controller and
records all significant data for the last 30 minutes.
In case of a failure, this data can be read out from the unit by
using special software. The respective program is available for
free
download from
www.julabo.de
\ EasyBlackBox.
•
Installation is easy and carried out step by step.
Please observe the instructions.
•
Data read-out is possible in the conditions
„OFF“, „R OFF“ or „ALARM“.
•
Connect the circulator to the computer using an interface
cable.
•
Start the EasyBlackBox program.
The program asks for the used port (COM1, ......) and the
baud rate of the unit.
You do not have this information on hand? Simply try it out!
The program keeps on sending this request until the actually
used port and correct baud rate are entered.
•
Data is read out and shown on the monitor
divided in the sections
>Einstellungen/Settings<,
>Alarmspeicher/Alarms stored<,
>Blackbox<
see example
•
After pressing >Speichern/Save< a text file is
compiled. The program proposes a filename -
>C:\model description and barcode no.<.
Modifications are possible.
•
E-mail this file to [email protected], JULABO's
service department. JULABO is thus able to
provide rapid support.
