8
WARRANTY
Journey Toilet Lift
Journey Toilet Lift 12-Month Limited Warranty
Journey Health and Lifestyle warrants the frame and mechanical components to be free from defects
in materials and workmanship for a period of twelve (12) months from the original purchase date. If
within such warranty period the components or parts referenced in this paragraph shall be proven
to Journey Health and Lifestyle’s satisfaction to be defective, the product shall, at Journey Health
and Lifestyle’s option, be repaired or replaced with new or refurbished product components. In some
cases, an installation kit with instructions may be provided to the owner to facilitate installation of a
replacement product component. This warranty does not include any labor charges incurred in product
component installation. The warranty period of the repaired or replaced product shall terminate with
the termination of the warranty period for the original product. Journey Health and Lifestyle’s sole
obligation and your exclusive remedy under this warranty shall be limited to such repaired or replaced
product.
Contact Journey Health and Lifestyle before sending any product for warranty repair or replacement.
Do not send any product without our prior written consent.
Limitations and Exclusions:
This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence,
misuse, abuse, occupancy by more than one user and cargo weight above that specified in this Product
Manual; improper storage; improper operation or failure to follow instructions according to this Product
Manual; damage in shipment of the product (claims must be presented to the carrier); repair, attempted
repair or modifications made by anyone other than Journey Health and Lifestyle; any unit on which the
serial number has been defaced, modified or removed; normal wear items; any periodic maintenance;
deterioration due to perspiration, corrosive atmosphere, or ground covering such as pine needles
or crushed limestone dust, or other external causes such as punctures, extremes in temperature or
humidity; damages related to lighting, flood or circumstances beyond Journey Health and Lifestyle’s
control; or products subjected to commercial or institution use.
This warranty applies in North America only and is extended only to the original purchaser of the
Journey Toilet Lift product when purchased directly from Journey Health and Lifestyle (USA) or an
authorized reseller. The warranty is nontransferable beyond the initial purchaser. This warranty gives
you specific legal rights and you may also have other legal rights which vary from place to place.
The foregoing warranty is exclusive and in lieu of all other express warranties, implied warranties,
including but not limited to the implied warranties of merchantability and fitness for a particular
purpose, and shall not extend beyond the duration of the express warranty provided herein. Journey
Health and Lifestyle shall not be liable for any consequential or incidental damages whatsoever and
disclaims any liability beyond the initial purchase price of the Journey Toilet Lift product.
Copyright © 2021 Journey Health and Lifestyle
If you have any questions, call us at our toll-free number:
1-800-958-8324
