11
WARRANTY
So Lite™ Glide 12-Month Limited Warranty
Journey Health and Lifestyle warrants the frame and mechanical components to be free from defects in
materials and workmanship for a period of twelve (12) months from the original purchase date. The originally
supplied tires and fabric seat are all warranted to be free from defects in materials and workmanship for a
period of six (6) months from the original purchase date. If within such warranty period the components
or parts referenced in this paragraph shall be proven to Journey Health and Lifestyle’s satisfaction to be
defective, the product shall, at Journey Health and Lifestyle’s option, be repaired or replaced with new or
refurbished product components. In some cases, an installation kit with instructions may be provided to
the owner to facilitate installation of a replacement product component. This warranty does not include any
labor charges incurred in product component installation. The warranty period of the repaired or replaced
product shall terminate with the termination of the warranty period for the original product. Journey Health
and Lifestyle’s sole obligation and your exclusive remedy under this warranty shall be limited to such repaired
or replaced product.
Contact Journey Health and Lifestyle before sending any product for warranty repair or replacement. Do not
send any product without our prior written consent.
Limitations and Exclusions:
This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence,
misuse, abuse, occupancy by more than one user and cargo weight above that specified in this Product
Manual; improper storage; improper operation or failure to follow instructions according to this Product
Manual; damage in shipment of the product (claims must be presented to the carrier); repair, attempted
repair or modifications made by anyone other than Journey Health and Lifestyle; any unit on which the serial
number has been defaced, modified or removed; normal wear items; any periodic maintenance; deterioration
due to perspiration, corrosive atmosphere, or ground covering such as pine needles or crushed limestone
dust, or other external causes such as punctures, extremes in temperature or humidity; damages related
to lighting, flood or circumstances beyond Journey Health and Lifestyle’s control; or products subjected to
commercial or institution use.
This warranty applies in North America only and is extended only to the original purchaser of the So Lite™
Glide product when purchased directly from Journey Health and Lifestyle (USA) or an authorized reseller. The
warranty is nontransferable beyond the initial purchaser. This warranty gives you specific legal rights and you
may also have other legal rights which vary from place to place.
The foregoing warranty is exclusive and in lieu of all other express warranties, implied warranties, including
but not limited to the implied warranties of merchantability and fitness for a particular purpose, and shall not
extend beyond the duration of the express warranty provided herein. Journey Health and Lifestyle shall not
be liable for any consequential or incidental damages whatsoever and disclaims any liability beyond the initial
purchase price of the So Lite™ Glide product.
Copyright © 2021 Journey Health and Lifestyle
If you have any questions, call us at our toll-free number:
1-800-958-8324
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