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COMMON PROdUCT QUESTIONS
ARE THE SOUNdS My TREAdMIll MAkES NORMAl?
all treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills.
this noise will diminish over time, although it may not totally go away. over time, the belt will stretch, causing the belt to ride smoother
over the rollers.
WHy IS THE TREAdMIll I PURCHASEd lOUdER THAN THE ONE AT THE STORE?
all fitness products seem quieter in a large store showroom because there is generally more background noise than in your home.
also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. sometimes a heavy rubber mat will
help reduce reverberation through the floor. if a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOUld I bE WORRIEd AbOUT A NOISE?
as long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it is considered normal noise.
PROblEM
: the console does not light up.
SOlUTION
: Verify the following:
does the red light on the on/oFF switch light up?
note: some treadmill models do not have a switch
that lights up. if this is the case, please proceed with
the yes and no solutions below.
if yes:
• turn the power off, unplug the power cable and
wait 60 seconds. Remove motor cover. wait until
all red led lights have gone off on the motor
control board before proceeding. next verify that
none of the wires connecting to the lower board
are loose or disconnected.
• double-check that all connections are secure,
especially the console cable. unplug and
reconnect the console cable to verify.
• make sure the console cable is not pinched or
damaged in any way.
• Plug the treadmill in, turn the power switch on
and look for any lit leds on the motor control
board.
if no:
• Verify that the outlet the machine is plugged into
is functional. double-check that the breaker has
not tripped, it is on a dedicated 15-amp circuit,
it is not on a gFCi-equipped outlet, and it is not
plugged into a power strip/surge protector or extension cord.
• Verify that the power cord is not pinched or damaged and is
properly plugged into the outlet and the machine.
• Verify that the power switch is turned to the on position.
PROblEM
: the console reads saFetY KeY oFF or only displays
dashes.
SOlUTION
: Verify the following:
• Verify the safety key is securely in place.
• if using a magnetic key, make sure the key is magnetized.
(images for reference only it may be differ from your equipment.)
bASIC TROUblESHOOTING
JOHNSON
RUNNING BELT
FRONT ROLLER
DRIVE
MOTOR
CONSOLE
CABLE
DRIVE
BELT
INCLINE
MOTOR
OPTICAL
SENSOR
UNDERNEATH THE MOTOR COVER
MOTOR
CONTROL
BOARD
note: Following instructions might vary according to the model you buy. Please contact your local dealer for further information.
