Dec-21
Troubleshooting
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The engraving is too light.
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The laser power may need to be increased.
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The laser speed may need to be decreased.
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Check to ensure that the laser is focused properly to the surface of the wet paper/towel.
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Make sure that the fill color of the artwork is set to 80% RGB Black. Engraving using the traditional
100% RGB Black will not produce enough micro-fracturing of the glass surface and therefore will
not create as much contrast in the frosted appearance of the engraving.
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The engraving looks good, but glass chips are flaking off of the surface of the engraving.
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Make sure that the paper/towel is wet the entire time the engraving is running.
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The paper/towel may not be wet enough. The paper/towel needs to be soaked almost to the
point that the window cleaner or water pools up on top of the glass product.
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The engraving power may be too high and need to be decreased.
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The engraving speed may be too low and need to be increased.
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There are inconsistencies within the engraving of the glass.
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The glass may be chipping in tiny areas within the engraving due to the glass micro-fracturing too
heavily, therefore the laser power may need to be decreased and/or the laser speed increased.
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The paper/towel layer may be drying out during the engraving and need to be wetted again.
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The paper/towel layer may have small air bubbles trapped underneath that were not smoothed
out before engraving began.
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Ensure that the glass is completely dry before examining the engraving quality. Any residual
moisture, skin oils, etc. can migrate into the micro-fractures of the engraved glass surface and
reduce the perceived contrast or frosted appearance of the engraving.
Templates and Images
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Visit jpplus.com to find the product page for this item. The product template may be found under the
Tech Docs and Downloads area of the page.
To order more of this product, see similar products and much more, please visit jpplus.com.
For additional product support and troubleshooting, please contact JPPlus Advanced Support Team:
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Phone: 419-500-4877
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Email: [email protected]
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Schedule an appointment: https://jpplusadvancedsupport.setmore.com/
