Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The appliance does not operate.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance does not operate.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket. Contact a
qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands stable.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Authorised Serv-
ice Centre.
The compressor operates continu-
ally.
Temperature is set incorrectly.
Refer to "Operation" chapter.
The compressor operates continu-
ally.
Many food products were inser-
ted at the same time.
Wait a few hours and then check the
temperature again.
The compressor operates continu-
ally.
The room temperature is too
high.
Refer to climate class chart on the rat-
ing plate.
The compressor operates continu-
ally.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to room
temperature before storing.
The compressor operates continu-
ally.
The door is not closed correctly. Refer to "Closing the door".
The compressor operates continu-
ally.
The FastFreeze function is
switched on.
Refer to "FastFreeze function".
Fridge Freezer User Manual
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