John Lewis JLBIIH604, User Manual, Page: 16 / 28

Problem Possible cause Remedy
The sensor fields become hot. The cookware is too large or you
put it too near to the controls. Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates. Deactivate the hob and activate it
again.
comes on.
The Child Safety Device or the
Lock function operates. Refer to "Daily use" chapter.
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips” chapter.
The diameter of the bottom of the
cookware is too small for the zone. Use cookware with correct dimen-
sions.
Refer to “Technical information”
chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the elec-
trical supply for some time. Discon-
nect the fuse from the electrical sys-
tem of the house. Connect it again.
If
comes on again, speak to an
Authorised Service Centre.
comes on.
There is an error in the hob be-
cause a cookware boiled dry. Auto-
matic Switch Off and the overheat-
ing protection for the zones oper-
ate. Deactivate the hob. Remove the
hot cookware. After approximately
30 seconds, activate the zone again.
If the cookware was the problem,
the error message goes out. Resid-
ual heat indicator can stay on. Let
the cookware become sufficiently
cool. Check if your cookware is
compatible with the hob.
Refer to “Hints and tips” chapter.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes on.
Make sure, you operated the hob correctly. If
not the servicing by a service technician or
dealer will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee are
in the guarantee booklet.
Hob User Manual 16