Notes
Conditions of Warranty
THIS PRODUCT IS FOR PROFESSIONAL USE ONLY
PMI Audio Group warrants that all products will be free from defects in
material or workmanship:
A: For a period of one (1) year from the date of purchase (hereinafter the
labor warranty period). PMI Audio Group will repair or replace this
Product if determined to be defective. After the expiration of the labor
warranty period, the Purchaser must pay labor charges.
B: In addition, PMI Audio Group will supply, at no charge, replacements
for defective parts for a period of one (1) year from the date of purchase.
During the labor warranty period, to repair the Product, the Purchaser
must return the defective Product, freight prepaid, or deliver it to a PMI
Audio Group Service Center. The Product to be repaired is to be
returned in either its original carton or a similar package affording an
equal degree of protection. PMI Audio Group will return the repaired
Product freight prepaid to the Purchaser. PMI Audio Group is not
obligated to provide the Purchaser with a substitute unit during the
warranty period or at any time.
1. Notification of claims: Warranty Service: If Purchaser discovers that
the Product has proven defective in material or workmanship, then
written notice with a full explanation of the claim shall be given promptly
by the Purchaser to PMI but all claims for warranty service must be made
within the warranty period. If after investigation PMI determines that the
reported problem was not covered by the warranty, Purchaser shall pay
PMI for the cost of investigating the problem at it's the prevailing time-
and-materials rate. No repair or replacement by Purchaser of any
Product or part thereof shall extend the warranty period as to the entire
Product. The specific warranty on the repaired part only shall be in effect
for a period of ninety (90) days following repair or replacement of that
part or the remaining period of the Product warranty, whichever is
greater.
2. Exclusive Remedy: Acceptance: Purchaser’s exclusive remedy and
PMI’s sole obligation is to supply (and pay for) all labor necessary to
repair any product found to be defective within the warranty period and
to supply, at no extra charge, new or rebuilt replacements for defective
parts. If repair or replacement fails to remedy the defect, then and only in
such an event, shall PMI exchange to Purchaser a new or reconditioned
unit. Purchaser’s failure to make a claim as provided in paragraph 1
above or continued use of the product shall constitute an unqualified
acceptance of such Product and a waiver by Purchaser of all claims
thereto.
3. Exceptions to Limited Warranty: PMI shall have no liability or
obligation to Purchaser with respect to any Product subjected to abuse,
negligence, accident, modification, failure of the end-user to follow the
operating and maintenance procedures outlined in the users manual,
attempted repair by non-qualified personnel, operation of the unit
outside of the published environmental and electrical parameters, or if
such Product’s original identification (trademark, serial number)
markings have been defaced, altered, or removed. PMI excludes from
warranty coverage, Products sold AS IS and/or WITH ALL FAULTS and
excludes used products which have not been sold by PMI to the
purchaser. PMI also excludes from warranty coverage consumables
such as fuses and batteries, tubes, etc.
4. Proof of Purchase: The dealer’s dated bill of sale must be retained as
evidence of the date of purchase and to establish warranty eligibility.
5. Grey Market: All warranties apply only to PMI Audio Group Products
purchased and used in the USA, and to PMI Audio UK Products
purchased and used in the UK, EU and all other countries outside of the
USA. All warranties apply only to PMI Audio Group/PMI Audio UK
Products originally purchased from an authorized PMI Audio Group/PMI
Audio UK dealer. PMI Audio Group/PMI Audio UK Product that was not
purchased through an authorized and legitimate sales channel is
considered "Grey Market". Warranties for PMI Audio Group/PMI Audio
UK Products purchased outside their respective territories will be
covered by the PMI Audio Group/PMI Audio UK Importer for that specific
country or region. Products originally sold to the USA market and
consequently resold overseas forfeit their warranty as do PMI Audio UK
Products sold outside of the UK and Europe. American PMI Audio Group
Dealers are expressly forbidden to export PMI Audio Group Products
and PMI Audio UK Distributors and Dealers are expressly forbidden to
export to North, South, Central and Latin America. "Grey Market"
purchases are not covered by any warranty. In the case that a PMI Audio
Group/PMI Audio UK Product must be returned to the factory from
outside its respective territory, customer shall adhere to specific
shipping, customs, and commercial invoicing instructions given with the
Return Authorization as PMI Audio Group/PMI Audio UK will not be
responsible for transportation costs or customs fees related to any
importation or re-exportation charges whatsoever.
Joemeek Limited Warranty
