5.
Problem
Possible Cause
Solution
Scooter does not run
Scooter suddenly
stopped working while
in use
Short run time
(less than15 minutes
per charge)
Scooter runs sluggishly
Undercharged battery
Tripped circuit breaker
Undercharged battery
Riding conditions are too
stressful
Ensure that your scooter is fully charged. The first charge
should not be longer than 12 hours and subsequent charges
should not be more than 5 hours
Check all connectors. If charging, make sure that the charger is
correctly connected to the charging port, and that there is
power to the charger
Check all wires and connectors to make sure they are tight
The circuit breaker (fuse) will automatically shut off the power
if the motor is overloaded
An excessive overload, such as too heavy a rider or a very steep
hill, could cause the motor to overheat. If the scooter suddenly
stops running, check the fuse and replace if necessary. Correct
the conditions that caused the breaker to trip and avoid
repeatedly tripping the breaker
Charge the battery. A new battery must be charged for 12
hours before using the scooter for the first time. Subsequent
charges should not be more than 5 hours
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector and
that the charger is plugged into the wall
Battery is old and will not
accept full charge
Make sure power flow to the wall outlet is on
Use only on solid, flat, clean and dry surfaces such as
pavements or level ground
Sometimes the scooter
doesn’t run but other
times it does
Loose wires or connectors
Check all wires around the motor and all connectors to make
sure they are tight
Scooter makes loud
noises or grinding sounds
Chain is too dry
Apply a lubricant to the chain
Scooter is overloaded
Make sure you do not overload the scooter by allowing more
than one rider at a time, exceeding the 100kg maximum weight
limit, going up a steep hill or towing objects behind the scooter.
If the scooter is overloaded, the circuit breaker (fuse) may trip
and shut off the power to the motor. Correct the riding
conditions that caused the overload, check the fuse and replace
if necessary. Avoid repeatedly tripping circuit breaker
TROUBLE SHOOTING
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 2 years depending on
scooter use and conditions. Use only genuine replacement
battery
