Troubleshooting and Maintenance
SYMPTOM
CAUSE
ACTION
Device will
Batteries inserted in wrong direction
Insert batteries in correct direction or check the
not turn on
battery is not discharged
The adaptor is not connected to the
Check the connection of the adaptor jack is properly
device correctly
connected to the device and in the wall socket
Power turns o
Gel pads not attached
Attach Gel pads correctly to the skin
too soon
correctly to the skin
Power turns o
If you are using the batteries operation, Fit three new 1.5V alkaline batteries type C
while using
then the batteries are weak/exhausted
massager
Treatment period of 25 minutes is over Restart treatment or turn o the massager
and power turns o automatically
If you are using the body massager,
Replace electrode cord
the cable may be damaged
It is di cult to
Transparent lm not peeled o
Peel o
lm on the adhesive surface of gel pad
attach gel pad
Gel pad applied immediately
Allow gel pad to dry
to the skin
after washing
Adhesive surface of gel pad damaged
Replace gel pad
The gel pads get dirty and lose their
Replace gel pad or clean the gel pad with a small drop
adhesive/stickiness
of water rubbed onto the sticky side of the electrode pad
Adhesive surface
Use of gel pad during perspiring
Chill the gel pad in a domestic fridge for 3-4 hours
of gel pad is sticky Gel pad washed too long and/or
too frequently
Gel pads stored under high temperature,
high humidity or direct sunshine
It is di cult to
The soles of your feet are too dry
Dampen the sole of your feet this will
feel stimulation
increase conductivity
Your soles are not placed on the foot
Ensure both of your soles are aligned on each foot
plates correctly
plate correctly
Gel pads not attached correctly to
Attach gel pad rmly to the skin
the skin
Gel pads overlap each other
Reattach Long Life pads with no overlap
Electrode cord not connected correctly Connect electrode cord correctly
Applied intensity too weak
Increase the intensity by pressing the intensity button
The skin turns
Adhesive surface of Gel pads is
Wash adhesive surface of gel pads carefully whilst
red or the skin
dirty or dry
unplugged from machine and leave to dry thoroughly
feels irritated
Adhesive surface of Gel pads damaged Replace gel pads
Hygiene
After using the product
t$MFBOUIFEFWJDFXJUIBTPGUEBNQDMPUIUPDMFBOUIFGPPUQMBUFBSFB
t4UPSFUIFFMFDUSPEFHFMQBETPOUIFQSPUFDUPSTQSPWJEFE
Storage
Keep the product clean and dust free store within the following condition.
Storage temperature and humidity -10˚C to 60˚C, 10% to 95% RH
Operating temperature and humidity 10˚C to 40˚C, 30% to 90% RH
16
