JLCooper Electronics Limited Warranty
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or
workmanship for a period of 12 months from the date of purchase. This warranty is non-
transferable and the benefits apply only to the original owner. Proof of purchase in the form of an
itemized sales receipt is required for warranty coverage. To receive service under this warranty,
customers in the United States should contact the JLCooper factory at (310) 322-9990 and talk to
a service technician. If necessary, a Return Authorization number may be issued. For our customers
outside the United States, it is recommended that you first contact your Dealer or Distributor, since
they may offer their own service or support policy. If local support is not obtainable, please send a
FAX to JLCooper's Service Department at +1 310 335 0110 with a detailed description of the
service required. Upon issuance of return authorization, the product should be packed in the
original shipping materials and shipped prepaid and insured to: Service Department, JLCooper
Electronics, 142 Arena Street, El Segundo, CA 90245. Please include the following: copy of the
sales receipt, your name and address (no P.O. Boxes, please), a brief description of the problem,
and any other related items discussed with the service department and considered necessary to
evaluate the product or effect a repair. The return authorization number must be clearly written on
the outside of the package. JLCooper will at its option, without charge for parts or labor, either
repair or replace the defective part(s) or unit. Carriage, insurance, customs duties, impounds,
tariffs, taxes, surcharges, brokerage fees and other shipping costs are not covered by this warranty.
JLCooper's normal repair turn around time at the factory is approximately 15 business days from
receipt of product to shipping. Your actual turn around time will include return shipping. Actual turn
around time will vary depending upon many factors including the repeatability of the customer's
reported complaint, the availability of parts required for repair, the availability of related products
needed to evaluate the product if necessary. Priority services are available at additional cost. These
should be discussed with the service technician at the time the return authorization is issued. This
warranty provides only the benefits specified and does not cover defects or repairs needed as
result of acts beyond the control of JLCooper including but not limited to: abuse, failure to operate
in accordance with the procedures outlined in this owner's manual; nor does it cover damage from
accident, negligence, using incorrect power supply, modification, alteration, improper use,
unauthorized servicing, tampering, ingress of foreign matter; nor for damage from natural or man-
made events such as, but not limited to flooding, lightning, electrostatic discharge, tornadoes,
earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR EXPRESS, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES
INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF
TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE LOSS OF USE OF
THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY OF MERCHANT-
ABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE LIABLE FOR DAMAGES
OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS OF THE SHIPPER OR
HIS CONTRACT AFFILIATES. THE CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER
CLAIMS PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM SHIPMENT.
THIS WARRANTY SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA.
ES-450J RS-422 User’s Manual
August 24, 2018
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