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Troubleshooting
If for some reason the CS-32 MiniDESK does not give you the
expected results, take a moment to do some investigating. The
most important concept is that you have your CS-32 MiniDESK
connected properly as outlined in
Installation and Use
. Take a
moment to double check your setup.
A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.
The CS-32 MiniDESK has two LEDs to aid you in troubleshooting
your setup. These are the ACTIVITY IN and ACTIVITY OUT
indicators. These light up when data is received by or sent from
the CS-32 MiniDESK.
In addition, the JLCooper website (
www.jlcooper.com
) will
contain up to date information on drivers, applications and
troubleshooting.
If all else fails, you can contact the JLCooper Service Department
at: [email protected].
Care and Service
If properly cared for, your CS-32 MiniDESK should provide years
of troublefree performance. While the CS-32 MiniDESK is built in
a rugged metal enclosure, please avoid dropping the CS-32
MiniDESK.
Clean with a soft, damp cloth. Do not allow liquids, dust or other
foreign matter to get inside the unit.
There are no user-serviceable parts in the CS-32 MiniDESK.
Please refer to the JLCooper Electronics Limited Factory Warranty
on the following page for detailed warranty and service
information.
