JK Audio Concierge 2x6 User Manual Download Page 5

Overview

1

Introducing the Concierge™ 2x6

The Concierge™ 2x6 switch core allows connection of two hybrids across six 
phone lines. The switch matrix routes six incoming analog phone lines to either 
one or two JK Audio innkeeper 1rx™ single channel Digital Hybrids, or one 

innkeeper 2™ Digital Hybrid. A firmware upgrade is all that is required to make 

most older model INN 1x/INN 1rx and INN 2 hybrids compatible with this new 
system. See page 11 for innkeeper compatibility.

Concierge adds music on hold input, auxiliary phone integration, and intuitive 

call control. The end result is a powerful, flexible system featuring excellent call 

screening capabilities, while allowing two studios to share the phone lines.

Two Concierge switch cores can be bridged together, providing six additional 
phones lines for a 2 hybrid, 12 line system.

Up to eight Guest Module control surfaces can be added to provide remote 
control of the switch matrix over CAT5 cable. Guest Modules are hot swappable 
without losing calls, and feature line selection buttons that change color to 
indicate call status. Guest Modules are available in GM1x6, GM2x6, and GM1x12 
desktop and rack mount versions.

The smallest system consists of one Concierge switch core, one innkeeper 1rx, 
and one Guest Module GM1x6 control surface.

6 Phone Line jacks

2 Hybrid Connections

Hold Audio Input

Expandable to 2 x 12 Lines

LED Line Status Indicators

Front panel DIP Switches

Auto-Ring & Auto-Drop Controls

Overview

Summary of Contents for Concierge 2x6

Page 1: ...JK Audio Concierge 2x6 Switch Core User Guide...

Page 2: ...ted Warranty Concierge 2x6 is covered by a 2 year warranty to be free from defective workmanship and materials To obtain service contact JK Audio by phone or email for return authorization Once author...

Page 3: ...cierge 2x6 2 Getting Connected 3 Installation Options 4 Installing 8 Configuring the Concierge 2x6 Auto Ring Auto Drop Slave DIP Switch Controls 9 Auto Drop Aux Phone Control 10 Compatibility 11 Techn...

Page 4: ...Registration allows us to keep you informed of any firmware updates that become available in the future Concierge allows program updates through the USB port using simple programming instructions Plea...

Page 5: ...ll screening capabilities while allowing two studios to share the phone lines Two Concierge switch cores can be bridged together providing six additional phones lines for a 2 hybrid 12 line system Up...

Page 6: ...e states A green Line LED indicates the line is off hook and properly wired while a red Line LED indicates the line is off hook but reverse wired In most cases reverse wiring will not affect system op...

Page 7: ...1 RJ 50 flat cable 8 Hybrid Remote 2 9 Row A Guest Module Bus RJ 45 CAT5 10 Row B Guest Module Bus 11 Hold Audio Input 3 5 mm 12 USB Control Port USB Type B 13 100 240 VAC Input Getting Connected 1 2...

Page 8: ...ndependently if one caller should prove quieter than the other Innkeeper 2 uses two separate digital hybrids to bring caller audio into separate inputs on your console while providing the necessary cr...

Page 9: ...calls on row A of the Guest Module A second GM1x6 or GM2x6 control surface can be connected to Guest Module control bus 2 B along with an Auxiliary phone connected to Aux Phone Port 2 B to provide an...

Page 10: ...ntrollers connected to bus 2 B will display calls on row B of the Guest Module A GM1x6 connected to bus 2 B will display these same calls shifted up to its top row Two separate single line hybrids all...

Page 11: ...ed for the studio Guest Modules Bus B can be used for a call screener allowing the screener access to the second hybrid channel or second aux phone port for call screening while the studio airs calls...

Page 12: ...Modules connected as well as the the gauge of the wire chosen Standard 26 gauge cable can be used on runs shorter than 100 feet but as distance and the number of units increase you may need to consid...

Page 13: ...evious button is pressed unless the call is manually placed on Hold Slave For 12 line systems OFF Default In the Off position the Concierge behaves as the master device controlling the first 6 lines O...

Page 14: ...he phone to become an integral part of the system The Aux Phone takes precedence over the hybrid similar to picking up the handset during a speakerphone call Picking up the handset of a phone connecte...

Page 15: ...firmware update After IN1RX02748 Compatible innkeeper 2 Before IN201729 Requires firmware update After IN201728 Compatible Phone Line Compatibility Concierge works with standard POTS Plain Old Telepho...

Page 16: ...Isolation 1500 VAC Ringer 0 5B REN Hold Audio Line Input Connection 3 5mm mono Impedence 20k ohms Level 10 dBu nom USB Connector Type B Standard v2 0 Power Power 120 240 VAC 50 60 Hz 25 Watts max Con...

Page 17: ...ng Detect DC Ring Detect RJ11 RJ11 RJ11 RJ11 RJ11 Bus A Bus B Coupling Transformer Coupling Transformer Coupling Transformer Coupling Transformer Coupling Transformer Coupling Transformer Hold Audio D...

Page 18: ...5024 1998 EN 61000 3 2 EN 61000 3 3 Emissions EN 55022 1998 AS NZS CISPR 22 2002 FCC Part 15 Subpart B ICES 003 Telecom AS CA S002 2011 FCC CFR 47 Part 68 TIA 968 B TIA 1096 A Supplementary Informatio...

Page 19: ...ompany you are required to provide the following information a The line to which you will connect the telephone equipment that is your telephone number and b The telephone equipment s FCC registration...

Page 20: ...6th St Sandwich IL 60548 United States Telephone 815 786 2929 Toll Free 1 800 jkaudio Fax 815 786 8502 www jkaudio com 2019 JK Audio Inc All rights reserved Concierge 2x6 Switch Core User Guide Versi...

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