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Charging case fault self-checking table

*Note: If the problem persists, contact your hearing care 

professional for assistance.

Possible Causes

Solutions

[Fault Self-

Check] Project

Hearing 

aids whistling 

in the charger

Charger battery

depleted

Incorrect 

orientation

Ensure the USB cable is 

connected to the Charging 

case plugged into power. 

The Case power status 

lights will shows a solid 

blue to indicate charging.
Reposition your hearing 

aids in their slots, 

ensuring the contact points 

are touching the charge 

points in the case.

Please review the following simple communication tips:

For You

  - Move closer to and look at the speaker

  - Sit face-to-face in a quiet room if possible

  - Try out different locations to find the optimal places to 

listen

  - Minimize distractions

  - Background noises may be frustrating at  first; remember, 

you have not heard them for a while

  - Let others know what you need; keep in mind that people 

cannot “see” your hearing loss

  - Develop realistic expectations of what your hearing aids 

can and cannot do

  - Better hearing with hearing aids is a learned skill combin-

ing desire, practice, and patience. You will learn and adjust, it 

just takes a little time.  Remember to be patient with yourself.

For Your Family and Friends

Your family and friends are also affected by your hearing loss. 
Request that they:

  - Get your full attention before beginning to speak

  - Look at you or sit face-to-face

  - Speak clearly and at a normal rate and level; shouting  can 

actually make understanding more difficult

  - Rephrase rather than repeat the same words; different 

words may be easier to understand

  - Minimize distractions while speaking

VIII.TIPS FOR BETTER COMMUNICATION

It will take practice, time, and patience for your brain to adapt 

to the new sounds that your hearing aids provide.  Hearing is 

only part of how we share thoughts, ideas and feelings. 

Reading lips, facial expressions, and gestures can help the 

learning process and add to what amplification alone may 

miss.

Summary of Contents for JH-W6

Page 1: ...Instruction Manual Model JH W6 Please read this user manual thoroughly and completely before using the product VER W6 20211110 V01 HEARING AID ...

Page 2: ...SE YOUR DEVICE 1 HOW TO APPLY DOMES 2 LEFT RIGHT HEARING AID MARKINGS 3 WEARING REMOVE HEARING AID 4 TURN ON TURN OFF 5 VOLUME ADJUSTMENT 6 HEARING MODE CHANGE 7 HEARING AID CHARGING 8 CHARGING CASE 9 HOW TO USE THE CHARGING CASE V MAINTENANCE AND CLEANING VI HEARING AIDS CARE VII TROUBLESHOOTING GUIDE VIII TIPS FOR BETTER COMMUNICATION IX TECHNICAL SPECIFICATION X ACCESSORIES LIST XI NORMALIZED S...

Page 3: ... required Ensure that ear domes are free of debris and moisture at all times Avoid shocks or dropping the product Do not store or use the product in environments of high humidity or temperature such as sauna room to avoid damage Batteries should be properly recycled and not disposed in the trash Keep the devices away from small children Injury or damage may result Do not set volume levels too high...

Page 4: ...genital atresia of external ear or deformity of any part of the ear canal 2 Deafness is unstable and the degree of hearing loss often fluctuates 3 Persistent headaches dizziness earaches tinnitus or other symptoms that are not suitable for adaptation 4 Sudden onset of hearing loss within the past 3 months rapid progressive deafness unilateral hearing loss or other acute ear disease 5 Effusion secr...

Page 5: ...product regularly to avoid battery damage The recommended charging time interval of hearing aids is 28 days 6 Central deafness central nervous system or non organic deafness 7 Patients with acute otitis externa and tympanitis 8 Patients with acute and chronic suppurative otitis media in the period of purulent infection 9 Patients who are allergic to the materials of this product III Matters needin...

Page 6: ... the ear dome rim membrane outward Step 3 Hold on to the end of the hearing aid and push firmly to ensure that the dome is fastened securely Notes After the ear dome is installed pull the ear dome gently to see if it is firmly installed and ensure the ear dome does not fall off easily L marking for left hearing aid R marking for right hearing aid R L Helpful Hints Minor irritation and or inflammat...

Page 7: ...n that case please ask a professional doctor to take the ear dome out 2 The creak sound can be used as a reference to determine whether the hearing aid is secured If the hearing aid gives out squeaking please check if it is taken on correctly if so but the squeaking remains please replace with the other set of ear dome When the hearing aid is not in use please turn it off without delay 3 When the ...

Page 8: ...function after placing correctly in the ear canal automatically turn on after 3 seconds delay from the beep tone The hearing aid has six 6 volume levels Adjust the volume until the level you are comfortable with Short press the button to increase the volume Short press the button to decrease the volume 5 VOLUME ADJUSTMENT The hearing aid has 4 different hearing modes You can cycle through the 4 he...

Page 9: ... USB port on the case The rising bars 1 to 4 will indicate the level of charge in the case When fully charged the indicator light will be constantly on i e solid blue light See details in table for Charging Indicator Changes of the Charging Case 9 1 Plug the larger end of the charging cable into the power supply such as a power charger or your computer 1 Left side hearing aid charging indicator 2 ...

Page 10: ...bars 1 to 4 will indicate the level of charge in the case When the case is charging the indicator shows a blue solid light and fully charged the indicator light will shows a solid blue light will be constant Once the case can be unplugged from power solid blue light will automatically shut off after 10 seconds The fully charged case offers 3 full charging cycles for a pair of hearing aids 9 4 The ...

Page 11: ...ce When not in use store in a secure area away from small children and pets Do not place hearing aids or charging case near high tem perature areas such as stoves or direct sunlight Do not leave the devices in a humid place for a long time such as bathroom V MAINTENANCE AND CLEANING Take care not to poke the microphone holes with any sharp objects to avoid damage Do not disassemble or attempt any ...

Page 12: ... in poor performance Using the provided cleaning brush keep the charging ports clear of debris Do not use water solvents or cleaning fluids to clean the charging ports Keep lid closed as much as possible to avoid dust and debris build up Store your charger in a clean and dry location i e a dresser or shelf rather than the bathroom or kitchen To ensure the longest life of your rechargeable hearing ...

Page 13: ... start Hearing aid not inserted correctly into charger Insert hearing aid correctly into charger Possible Causes Solutions Fault Self Check Project Indicator light of hearing aid does not light up when hearing aid placed in charging inserts Possible Causes Solutions Fault Self Check Project Wait five hours after placing hearing aid in charger regardless of LED behavior aid fail or perform poorly c...

Page 14: ...at you need keep in mind that people cannot see your hearing loss Develop realistic expectations of what your hearing aids can and cannot do Better hearing with hearing aids is a learned skill combin ing desire practice and patience You will learn and adjust it just takes a little time Remember to be patient with yourself For Your Family and Friends Your family and friends are also affected by you...

Page 15: ... than Working Current 115dB 3dB 29dB 3dB 2 3 10mA 450Hz 4000Hz 108dB 4dB Item Charging case Input voltage Charging case Input current Charging case Output current Charging case Output voltage Charging Case d c 5 0V 1000mA 100mA d c 4 2V Operating temperature humidity Storage temperature humidity 0 40 32 104 30 RH 75 RH 10 55 14 131 10 RH 90 RH Complies with the European Medical Device Directive 93...

Page 16: ...ot allowed and will terminate any claim to warranty Warning No modification of this equipment is permitted Storage 1 Always store your devices in the Charging Case when not in use 2 Do not store or expose the devices and or case to extreme hot cold temperatures moist humid environments or shock vibration 3 Keep the devices and case in following environmental ranges 10 55 10 90 RH 700 1060 hPa Disp...

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