
Troubleshooting
Problems
solutions
No sound or weak sound
•
Turn on the device
•
Charge the hearing devices
•
Clean or replace the tube or earplug
•
Contact your distributor
Sound is distorted
•
Charge the hearing devices
•
Decrease the volume level
•
Clean or replace the tube or earplug
Hearing Device does not work
•
Turn on the device
•
Make sure the hearing devices with
power
•
Charge the hearing devices