16
17
Problem
No sound
Cause
Remedy
Problem
The sound is very weak and vague
Cause
Remedy
1) If you turn on the power.
2) If you fit the battery in correct direction.
3) If the battery power has been used up.
4) If the earphone is damaged.
5) If the lead is broken.
6) What to do if the hearing aid was
dropped in water?
7) If the hearing aid was accidentally
dropped in water or other liquid.
8) Never attempt to dry the hearing aid in a
microwave oven, a dish dryer, or with a
hair dryer. This may damage the
hearing aid.
1) Battery power isn’t enough.
2) If something is wrong with earphone.
3) Is the battery holder closed well?
1
）
Replace the new battery;
2
）
Contact your distributor;
3
）
Close the battery holder well.
Problem
Volume level set too high
Cause
Remedy
If the receiver of the hearing aid does not
fit the ear properly, or a whistling
unpleasant noise may be heard(which is
caused by acoustic feedback).
1) Turn the hearing aid off and reposition it
properly in the ear.
2) If the receiver does not fit your ear
properly, try replacing it with another
type. The use of a correctly fitted ear
mold is recommended. Please consult
your hearing aid dispenser.
1) Turn on the devices;
2) Remove and re-install the battery;
3) Replace the new battery;
4/5) Contact your distributor;
6) Wipe off, then have it tested;
7) Carefully wipe it off with a soft, dry cloth.
Then have it tested by your hearing aid
dispenser as soon as possible.
Compliance with the user manual to use.
