Jimmy HW9, Instruction Manual

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10
Chapter 5 Troubleshooting
Please check the following points before contacting the after sale service.
Problem Possible cause Solution
Machine does not work
Weak suction
Low battery power Recharge battery
On/off button is not pressed down Press down on/off button
Brushroll is entangled Clean brushroll
Water in dirty water tank achieves
MAX line
Clean dirty water tank
On/off button or mode button is
pressed at the same time with water
spray button
Release water spray button, press
on/off button or mode button
separately
Brushroll not assembled Reassemble brushroll
Dirty water tank not assembled Reassemble dirty water tank
Weak suction
Water in dirty water tank achieves
MAX line
Clean dirty water tank
Brushroll window and dirty water tank
not assembled properly
Reassemble brushroll window and
dirty water tank
Brushroll entangled Clean brushroll
Filter gets dirty Clean or replace filter
Lower battery power Recharge battery
Abnormal noise
Suction inlet blocked Clean suction inlet
Water in dirty water tank achieves MAX line Clean dirty water tank
Floorhead does not
spray water
Clean water tank empty Fill clean water tank
Water spray button not pressed Press water spray button
Clean water tank not assembled
properly
Reassemble clean water tank
Clean water tank is filled with dirty
water and blocked water path.
Do not fill clean water tank with dirty
water
Excessive foaming of cleaning
solution
Add the cleaning solution in the
correct proportion
Water spray out from
air exhaust
Water in dirty water tank achieves
MAX line
Take out the dirty water tank and
pour out the dirty water
The product was heavily shaked or hits
the wall with big force
Take out the dirty water tank and
pour out the dirty water
Filter is not assembled Assemble filter
Filter is put to use without fully dry
Dry the filter after washing before
use
Note: If the above troubleshooting guide fails to provide a solution,due to the need to use special tools,
please go to the designated maintenance station for repair and replacement or contact after service of local
distributor for support.