Jimmy HW8, Instruction Manual, Page: 13 / 88

11
Troubleshooting
Please check the following points before contacting the after sale service.
Problem Possible cause Solution
Machine does not work Low battery power Recharge battery
Machine does not work
On/off button is not pressed
down
Press down on/off button
Machine does not work Brushroll is entangled Clean brushroll
Machine does not work
Water in dirty water tank
achieves MAX line
Clean dirty water tank
Machine does not work
On/off button or mode button
is pressed at the same time
with water spray button
Release water spray button,
press on/off button or mode
button separately
Machine does not work
The product is in upright
position
Release the floorhead and
then brushroll can work
Weak suction
Water in dirty water tank
achieves MAX line
Clean dirty water tank
Weak suction
Brushroll window and dirty
water tank not assembled
properly
Reassemble brushroll
window and dirty water tank
Weak suction Brushroll entangle Clean brushroll
Weak suction Filter gets dirty Clean or replace filter
Weak suction Lower battery power Recharge battery
Abnormal noise Suction inlet blocked Clean suction inlet
Abnormal noise
Water in dirty water tank
achieves MAX line
Clean dirty water tank