background image

Zigbee connecting

Hx6s

Blue LED flicker 

Blue LED flicker 

H button

Jog

 

x2

Release the 
button

LED

Way 2:

Prg

Jog

 

x1

Jog

 

x1

Down

Up

Jog

 

x1

Zigbee connecting

LED

LED

P

*Connection requirement 

Make sure the Wi-Fi module and smart phone be connected to the same Wi-Fi network. 

The smart phone needs to connect to Wi-Fi network and turn on the Bluetooth function first 

05 Troubleshooting 

04 Zigbee Connecting

Wi-Fi 

 Download APP

 Add Device

Fault

Cause

Solution

The motor does not run or 

start slowly

1. Low voltage

2. Wrong wire connection

3. Overloading

4.Wrong installation

1.Adjust the voltage to rated

  

data

2.Correct the wire connection

3.Put the suitable weight for 

  

roller shade

4.Reinstall the tubular motor

The motor suddenly stop

The motr has exceeded termal 

overheat protection (4 minutes)

Wait for the motor to cool 

down for approximately 20 

minutes

The motor makes a 

strange noise when it runs

1.The crown and drive adapter 

   are not well adapterd to tube

2.The driving tube is too long, 

   cused the brackets are too 

   tightly 

1.Change correct size crown 

   and drive adapter

2.If idler is active, make 

   driving tube shorter to avoid 

   the tight status

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