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24 

 

 

Subnet mask 

– The Subnet mask network setting for your mobile hotspot. The 

default value 255.255.255.0 is standard for small (class “C”) networks. 

 

 

VPN Passthrough 

– When turned

 ON, 

this feature allows VPN clients on your 

connected device to connect through your mobile hotspot to remote VPN servers. 

 

 

DHCP (Dynamic Host Configuration Protocol) server 

– The 

DHCP server

 is 

ON

 

by default. When turned 

ON

, your mobile hotspot automatically assigns local IPs to 

the devices connected to your mobile hotspot. When turned 

OFF

, you will need to 

set it up manually from the device you want to connect to your mobile hotspot. 

 

DHCP IP Range 

– Defines the local IP range that DHCP server assigns to 

connected devices. 

 

DHCP Lease Time 

The period between when your connected device obtained its 

IP address from your mobile hotspot and the time when it expires. When the 

DHCP 

lease time

 expires, your connected device automatically releases IP address and 

asks your mobile hotspot to assign a new one.

 

 

-

 

DNS Mode

 

      

 

 

DNS Manual Mode- 

Your mobile hotspot uses Domain Name Servers (DNS) 

assigned by your network by default. The

 DNS Manual Mode 

option allows you to 

use your own DNS service if you have. 

 

To manually set a Domain Name Server: 
1.  Click the 

ON 

button to enable 

DNS Manual Mode

2.  Enter the IP address of the first DNS in the 

DNS 1 IP address 

field. 

3.  Enter the IP address of the second DNS in the 

DNS 2 IP address 

field. 

4.  Click 

Save Changes 

button. 

 

 

UPnP

 - 

Universal Plug and Play (UPnP)

 is a network protocol that allows compliant 

devices to 

automatically set port forwarding rules for themselves

. These devices can be 

personal computers, printers, security cameras, game consoles or mobile devices that 

communicate with each other and share data over your network

 

 

 

Out of Service Notification

: Notify when DNS service is not working 

Summary of Contents for RG2100

Page 1: ...5G Mobile Hotspot User Manual Model RG2100...

Page 2: ...t Time 7 System Requirements 7 Installing the SIM Card 7 Charging the Battery 8 Connecting to Your RG2100 8 Wi Fi Name SSID and Password 8 Connecting to the Internet 8 Using Your RG2100 after Setup is...

Page 3: ...1 First Steps 31 Common Problems and Solutions 31 Regulatory Information 33 Regulatory Statements 34 FCC Equipment Authorization ID XHG RG2100 34 Body Worn Operation 34 Safety Hazards 35 Glossary 37 G...

Page 4: ...1 1 Getting Started Overview Components Device Display Battery Management...

Page 5: ...o 20 Wi Fi capable devices to the Internet at once laptops tablets eReaders Smartphones and more System Requirements Compatible with all IEEE802 11b g n ac ax Wi Fi enabled devices Works with the late...

Page 6: ...up the display 2 Display Provides general information of the device status and device setting menu 3 Power Indicator Light White light blinks while the device is powered on 4 Navigation Buttons Left...

Page 7: ...the Wi Fi network Shows SIM status no SIM found SIM PIN locked SIM error Appears when the USB port is tethering data Appears when the USB port is connected to an Ethernet adapter Shows the battery st...

Page 8: ...source Note Please do not attempt to open or disassemble your mobile hotspot and the battery pack Doing so may cause damage that voids your warranty Charge the battery with the charger provided togeth...

Page 9: ...6 2 Using Your RG2100 Accessing the Network Using Your RG2100 for the First Time Connecting to Your RG2100 Using Your RG2100 After Setup is Complete...

Page 10: ...Installing the SIM Card Your SIM Subscriber Identity Module card is a small rectangular plastic card that stores important information about your wireless service If not already inserted follow the in...

Page 11: ...as more devices connect to your mobile hotspot Battery life depends on the network signal strength temperature features and active connection time When charging keep your device near room temperature...

Page 12: ...e first time using the default password admin it will guide you to change the password immediately To change your Web Admin home page password 1 Connect your Wi Fi capable device to your RG2100 2 Open...

Page 13: ...10 3 RG2100 Settings Managing Your Mobile Hotspot Web Admin Home Messages Settings About Support...

Page 14: ...bile Hotspot Web Admin home page 1 Connect your Wi Fi capable device to your RG2100 2 Open a web browser on your connected device and open the Web Admin home page http mobile hotspot or http 192 168 0...

Page 15: ...options for your RG2100 Home Messages Settings About Support Home Home menu shows network connection status and data usage information Disconnect Click Disconnect to disconnect the Internet If Auto C...

Page 16: ...trash bin icon tell you the message is new and not been read To delete a selected message click the trash bin icon To delete all messages click Delete All button Settings The Settings page has the fo...

Page 17: ...s selected it prevents your devices from communicating across the Main and Guest Wi Fi networks Enable Guest Mode If the box is checked users on the Guest Wi Fi is not allowed to access the Web Admin...

Page 18: ...rsion of WPA with implementation of the 802 11i standard OPEN Authentication and encryption will not be performed There are risks that private info will be intercepted or network will be used by unaut...

Page 19: ...ve Time is 10 minutes If there is no Wi Fi connection to your RG2100 for more than 10 minutes it goes to sleep mode It is required to press the power button or navigation buttons gently once to wake u...

Page 20: ...cting OFF disconnects all data traffic to the network Auto Connect Select ON to make your device automatically connects to the network when it is powered on If OFF is selected you need to login the We...

Page 21: ...the following page 2 Enter the related parameters as described in the following table Parameters Description Name Enter the APN profile name APN Enter Access Point Name APN here The Access Point Name...

Page 22: ...the settings and then click Save Changes To delete APN click Delete CAUTION Changing APN information could result in connection failure Please contact your service provider before changing APN SIM SIM...

Page 23: ...ock code Device Preferences Device Display Timeout Select a timeout time from the drop down list Your RG2100 display turns off after this timeout period to save battery power Display Settings Info If...

Page 24: ...imit Enter data usage amount and unit You will see alert message on your device display when data usage reaches 90 of the amount set here Web Interface You can change Web Admin home page login passwor...

Page 25: ...pdate In case you have a new software file provided by your operator select the file by pressing Choose File then press Upload Software to update your device software Automatic Update Click Check butt...

Page 26: ...the factory default settings a Click Reset User Settings b Click OK to confirm the command To restore all your device settings to its factory default settings follow the steps below a Click Factory Re...

Page 27: ...tspot and the time when it expires When the DHCP lease time expires your connected device automatically releases IP address and asks your mobile hotspot to assign a new one DNS Mode DNS Manual Mode Yo...

Page 28: ...1 Select ON 2 Press Add to add a line to enter device name and MAC address then click OK When entering MAC addresses use as the separators for example c2 b5 d7 27 fb 9b To add more press Add to add an...

Page 29: ...rward packet 6 Select Protocol and Status ON OFF ON means the rule is in active OFF means the rule is not active 7 Press OK to complete set up then press Save Changes Port Forwarding You can allow inb...

Page 30: ...nd forward packet of specific port number by setting up Port Whitelist To set up Port Whitelist 1 Turn ON Port Whitelist 2 Press Add to create a line to set up a rule 3 Enter the name of the rule you...

Page 31: ...28 About View your device s connection information firmware information WWAN information Wi Fi details and other information...

Page 32: ...29 Support Obtain support information from the Web Admin page Support Tab...

Page 33: ...30 4 Troubleshooting Overview First Steps Common Problems and Solutions...

Page 34: ...a long time To restore power manually press and hold the power button to turn on your RG2100 If the battery is depleted charge the battery with the AC charger provided IMPORTANT If the power button wi...

Page 35: ...ection is enabled on your device and that you have selected the correct Wi Fi name SSID for your RG2100 connection Also make certain that you are entering the correct full URL address as http 192 168...

Page 36: ...33 5 Regulatory Information Regulatory Statements Safety Hazards...

Page 37: ...he federal standard of 1 6 watts kg W kg are considered safe for use by the public This product meets current FCC Radio Frequency Exposure Guidelines Additional details at FCC website www fcc gov oet...

Page 38: ...Do not use your device in healthcare facilities or where medical life support equipment is located as such equipment could be affected by your device s external RF signals Pacemakers The Health Indust...

Page 39: ...ter or other liquids expose to fire explosion or another hazard Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with t...

Page 40: ...37 6 Glossary...

Page 41: ...network IP Address The address of a device attached to an IP network ISP Internet Service Provider Kbps Kilobits per second LAN Local Area Network MAC Address Media Access Control address Mbps Megabit...

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