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Prices are available on request 

(Inspection, testing, replacement of missing fixings, six month guarantee) 

                 

 

Example of quoted items, not covered by the Serviceline package:  
Wood or steel structure, Gas springs, castors, upholstery and covers, pads and supports     

What is Serviceline? 

 

Serviceline  is  the  answer  to  the  re-issue  question,  giving  extra  life  to  
products from user to user guaranteed.   
 

What are the benefits of the Serviceline Package? 

 

Products re-issued through Serviceline will receive a further guarantee, 
along with a certificate of re-issue. This means that the pressure upon 
Loan Stores to guarantee that the products re-issued are safe, is removed 
by gaining the original manufacturer‟s certified approval for re-use.  
 
To maintain our high level of service and ensure all products conform to 
our stringent quality systems, products returned to Serviceline must have 
a clearly visible batch number.  
 
All Serviceline products are returned to Jenx for thorough tests and 
inspections that include: Structure, Mechanics, Mobility, Upholstery and 
Fixings.    
 
If inspection shows missing or broken parts other than those covered by 
the  Serviceline  package  as  shown  below,  we  will  submit  a  quotation  for  
approval to cover the extra work.  
Jenx Limited is committed to providing a prompt service via Serviceline 
and asks that customers approve quotations rapidly to ensure return of a 
product within 10 working days. When the work is completed the product 
will be returned with the new guarantee. 

 

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FOR FREE ADVICE ON THE USE OF THIS PRODUCT, PLEASE CONTACT OUR SALES SUPPORT TEAM 

Jenx Limited, Wardsend Road, Sheffield, S6 1RQ. Tel: +44 (0)114 285 3376.  Fax: +44 (0)114 285 3528. [email protected] www.jenx.com 

SERVICELINE 

Please note

 

 

For Safety and Hygiene,  
Products must be cleaned before they are returned to Jenx Limited. 

 

 

We cannot collect from private addresses. 

 

 

Products over 10 years old are not covered by Serviceline.

 

26 

Summary of Contents for URBAN

Page 1: ...4 Pages 23 27 Re Issue Stores Personnel FOR FREE ADVICE ON THE USE OF THIS PRODUCT PLEASE CONTACT OUR SALES SUPPORT TEAM Jenx Limited Wardsend Road Sheffield S6 1RQ Tel 44 0 114 285 3376 Fax 44 0 114...

Page 2: ...tc Jenx supply tools to adjust certain products The tools are supplied for adjustments to be made by the therapist only Store in a safe place Keep Away from children Do Not make adjustments other than...

Page 3: ...ild DO NOT USE as a mobility device Never use product on rough ground or uneven surface Only use indoors Do not leave child unattended Conforms to CE Marking Regulations Medical Devices Directive MDD...

Page 4: ...cloth again working inwards from the edge of the treated area 7 Disinfectants which do not contain organic solvents may be used according to the manufacturer s directions Antibacterial spray or wipes...

Page 5: ...in its use should carry out a more detailed check Monthly Checks Check all nuts and bolts are secured and that none is missing Check all mechanical movements operate fully Check the structure of the p...

Page 6: ...orm any other adjustment than instructed to do so The Home User section of this guide gives the adjustments needed to aid the daily use only Any other adjustments are only to be preformed by the thera...

Page 7: ...rwise stated Jenx Ltd reserve the right to change specifications without prior notice Urban 1 Urban 1 A Urban 2 Height From Footplate 700 960 850 1080 980 1200 Hip Width 160 280 160 280 190 350 Chest...

Page 8: ...discontinued Jenx Limited reserves the right to replace with a new model of a similar quality and price The warranty does not cover the product for repair or replacement due to failure or damage thro...

Page 9: ...y with the guidance of Therapist or Prescribing Practitioner Please read these instructions carefully before use URBAN Instructions For Use Size 2 8 14 years Max weight 60 Kg Size 1 3 1 2 8 years Max...

Page 10: ...ce 44 0 114 285 3376 Never Leave your child unattended while using this product 1 Fig 1 Shows the available adjustments Urban a revolutionary new prone standing system offering several new features Th...

Page 11: ...tioning strap are adjusted for each child and for changes of clothing POSITIONING SUGGESTIONS GIVEN IN THIS SECTION SHOULD BE TREATED AS A GUIDE ONLY YOU SHOULD ALWAYS CONSULT YOUR THERAPIST OR MEDICA...

Page 12: ...any other adjustments Ensure the safety strap and positioning strap are adjusted for each child and for changes of clothing POSITIONING SUGGESTIONS GIVEN IN THIS SECTION SHOULD BE TREATED AS A GUIDE O...

Page 13: ...ALWAYS CONSULT YOUR THERAPIST OR MEDICAL PRACTITIONER BEFORE USING THIS PRODUCT Always secure the child by using all of the positioning straps and safety straps provided Velcro should overlap by at l...

Page 14: ...positioning straps and safety straps provided Velcro should overlap by at least 3 inches 7 5 cm on all straps before you begin to make any other adjustments Ensure the safety strap and positioning st...

Page 15: ...D AS A GUIDE ONLY YOU SHOULD ALWAYS CONSULT YOUR THERAPIST OR MEDICAL PRACTITIONER BEFORE USING THIS PRODUCT Always secure the child by using all of the positioning straps and safety straps provided V...

Page 16: ...Ensure the safety strap and positioning strap are adjusted for each child and for changes of clothing POSITIONING SUGGESTIONS GIVEN IN THIS SECTION SHOULD BE TREATED AS A GUIDE ONLY YOU SHOULD ALWAYS...

Page 17: ...r adjustments Ensure the safety strap and positioning strap are adjusted for each child and for changes of clothing POSITIONING SUGGESTIONS GIVEN IN THIS SECTION SHOULD BE TREATED AS A GUIDE ONLY YOU...

Page 18: ...of Velcro from the small tray pad and stick it to the tray Step 2 Stick the small tray pad onto the Velcro on the tray The small tray pad comes as standard with all models of the Urban It can be fitt...

Page 19: ...with the guidance of Therapist or Prescribing Practitioner Please read these instructions carefully before use URBAN Instructions For Use Size 2 8 14 years Max weight 60 Kg Size 1 3 1 2 8 years Max we...

Page 20: ...ways secure the child by using all of the positioning straps and safety straps provided Velcro should overlap by at least 3 inches 7 5 cm on all straps before you begin to make any other adjustments E...

Page 21: ...trap are adjusted for each child and for changes of clothing Your Therapist has set the adjustments for this product to suit your child The adjustments given in this section are to aid the daily use o...

Page 22: ...22...

Page 23: ...with the guidance of Therapist or Prescribing Practitioner Please read these instructions carefully before use URBAN Instructions For Use Size 2 8 14 years Max weight 60 Kg Size 1 3 1 2 8 years Max w...

Page 24: ...ls and levers are in good condition and fitted securely 4 Check the product and any accessories fully for any sign of wear and tear or distortion 5 Check that all the functions of the product are work...

Page 25: ...of wear 4 Stability Is the product stable on an even surface no rocking 5 Screws Nuts and Bolts Are there nuts and bolts missing or damaged 6 Swivels castors Are the castors in good order Do swivels a...

Page 26: ...ne must have a clearly visible batch number All Serviceline products are returned to Jenx for thorough tests and inspections that include Structure Mechanics Mobility Upholstery and Fixings If inspect...

Page 27: ...n into Mandatory work which has to be done to make the product safe cosmetic work and work required to bring the product to orginal specification When the quotation is approved the product will be ret...

Page 28: ...Details Product Purchased Batch Number Purchaser Competent Person Carer Parent or School Staff Date Check Inspection Setup Signature Print FOR FREE ADVICE ON THE USE OF THIS PRODUCT PLEASE CONTACT OU...

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