9
TROUBLESHOOTING GUIDE
Symptom
Possible Problem
Solution
AC Adaptor is not
plugged into a wall
outlet or the
connector is not
plugged into the
power supply jack on
the back of the unit.
Plug the AC adaptor into a wall outlet
and plug the connector into the supply
jack on the unit.
Wall outlet is not
functioning.
Plug another device into the same
outlet to confirm the outlet is working.
The unit does not
respond (no power).
POWER ON/OFF
switch is set to OFF.
Set the POWER ON/OFF switch to
ON.
iPod/iPhone/iPad is
not installed properly.
Remove your iPod/iPhone/iPad from
the dock and check for obstruction on
the connectors in the dock and on
your iPod/iPhone/iPad. Then reseat it
on the dock.
Your
iPod/iPhone/iPad is
locked up.
Please make sure that your
iPod/iPhone/iPad is working properly
before docking into the unit. Please
refer to your iPod/iPhone/iPad manual
for info on resetting the
iPod/iPhone/iPad.
iPod/iPhone /iPad
does not respond to
the speaker system.
iPod/iPhone/iPad is
not in iPod mode.
Make sure the function of
iPad/iPod/iPhone is set to Music
or iPod mode.
iPod/iPhone/iPad is
not installed properly.
Remove your iPod/iPhone/iPad from
the dock and check for obstruction on
the connectors in the dock and on
your iPod/iPhone/iPad. Then reseat it
on the dock.
iPod/iPhone /iPad
does not charge.
iPod/iPhone/iPad is
locked up/ frozen.
iPod/iPhone/iPad
battery has problem.
Please make sure your
iPod/iPhone/iPad is working properly
before docking into the unit. Please
refer to your iPod/iPhone/iPad manual
for details on resetting.
Remote control
No functions or short
range.
Battery exhausted
- Insert a new battery.
- Aim remote directly towards the
remote sensor.
