25
TROUBLESHOOTING
PROBLEM
SOLUTION
IR remote inoperative
• Verify that the battery in the remote is fresh.
• Verify that the remote sensor eye is not
obstructed.
Disc won’t play
• Insert a disc with the label side facing out.
• Check the type of disc you put into disc
tray. This DVD only plays DVD, audio CD and
MP3s.
• Both the unit and the disc are coded by
region. If the regional codes don’t match, the
disc can’t be played.
Play starts, but then stops
immediately
• The disc is dirty. Clean it.
• Condensation has formed. Allow player to
dry out
No sound or distorted
sound
• Make sure your DVD is connected properly.
Make sure all cables are securely inserted
into the appropriate jacks.
• If you are using the 2-channel IR
headphones, make sure you turn on the IR
headphone power, make sure the correct
channel (A or B) is selected.
• If the FM Modulator is ON make sure proper
frequency has been selected.
Cannot advance through a
movie
• Most discs prohibit advancing through the
opening credits and warning information
that appear at the beginning of movies
The icon ( ) appears on
screen
• The feature or action cannot be completed at
this time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the
feature (e.g., angles)
3. The feature is not available at the moment.
4. A title or chapter number that is out of
range has been requested.
Picture is distorted
• The disc might be damaged. Try another disc.
• It is normal for some distortion to appear
during forward or reverse scan.
