23
The pictures are blurred.
Hands were not steady
when taking the picture.
Ensure hands are steady when taking
picture and remain steady one second
after clicking the Shutter button.
The lens is dirty.
Clean the lens.
The picture subject was
not in the focus range of
the camera.
Keep a minimum distance of 1.5m (5ft.)
between the picture subject and the
camera lens to stay in the focus range of
the camera.
Picture is blurred when
looking through the
viewfinder.
Viewfinder is dirty.
Clean the viewfinder with a soft cloth
or cotton swab. See the Camera
maintenance section.
Part of the picture/ video
clip is missing.
Something was blocking
the lens when taking the
picture.
Keep hands, fingers, etc. away from the
lens when taking a picture.
The picture was not
centered correctly in the
viewfinder.
Leave space around the subject when
centering the picture in the viewfinder.
There is something
wrong with the color of
the photographs.
White balance is not
properly.
Reset the white balance feature to Auto, or
for the specific lighting in the surrounding
area.
The pictures show on
the LCD very slowly.
The picture size is large.
Select a smaller picture size, M picture
size recommended.
SD card
Cannot take a picture or
a video clip when using
an SD memory card.
The SD card is locked or
write protected.
Remove the SD card from the card slot
and slide the lock switch to off.
The camera does not
recognize your SD card.
The card may not be SD
certified.
Purchase a certified SD card.
The card may be
corrupted. Reformat the
card.
Caution: Formatting erases all pictures on
the card. (See P.17)
No card is inserted in the
camera.
Insert a card into the card slot. (See P. 6)
Downloading
The computer cannot
download files from the
camera.
Camera power is off.
Turn on the camera.
USB cable is not securely
connected.
Connect cable to camera and computer
port.
The camera driver isn’t
installed.
Windows 98SE user must install the
camera driver first before proceeding to
transferring files. (p.19)
The camera isn’t at
Review mode.
Set the camera to Review mode. (p.8)
The files are lost.
Do not open the battery door when
internal memory is used as storage.
APPENDIX
