21
12/14
JENN-AIR
®
DISHWASHER
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer
eXperience Center:
■
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions can
be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of
the Use and Care Guide, scan the QR code on the right to access additional resources, or visit
https://jennair.custhelp.com.
2.
All warranty service is provided exclusively by our authorized Jenn-Air Service Providers
. In the U.S. and Canada, direct
all requests for warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247)
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty
applies.
https://jennair.custhelp.com
LIFETIME LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
TWO YEAR LIMITED WARRANTY (PARTS & LABOR)
For two years from the date of purchase, when this major appliance is installed, operated
and maintained according to instructions attached to or furnished with the product, Jenn-
Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay
for factory specified replacement parts and repair labor to correct defects in materials or
workmanship that existed when this major appliance was purchased, or at its sole
discretion replace the product. In the event of product replacement, your appliance will be
warranted for the remaining term of the original unit's warranty period.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)
In the third through fifth years from the date of
original
purchase, when this major
appliance is installed, operated and maintained according to the instructions attached to
or furnished with the product, Jenn-Air brand will pay for factory specified replacement
parts for the following components to correct non-cosmetic defects in materials or
workmanship in these parts that prevent function of this major appliance and that existed
when this major appliance was purchased. This is a limited 5-year warranty on the below
named parts only and does not include repair labor.
■
Dish racks
■
All parts of the wash system
■
Drain motor
■
Electronic controls
■
Heating element
LIFETIME LIMITED WARRANTY
(STAINLESS STEEL TUB AND INNER DOOR LINER ONLY)
For the lifetime of the product from the date of original purchase, when this major appliance
is installed, operated and maintained according to instructions attached to or furnished
with the product, Jenn-Air will pay for factory specified parts and repair labor for the
following components to correct non-cosmetic defects in materials or workmanship that
existed when this major appliance was purchased:
■
Stainless steel tub
■
Inner door liner
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air
designated service company. This limited warranty is valid only in the United States or
Canada and applies only when the major appliance is used in the country in which it was
purchased. This limited warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under this limited warranty.
1.
Commercial, non-residential or multiple-family use, or use
inconsistent with published user, operator or installation
instructions.
2.
In-home Instruction on how to use your product.
3.
Service to correct improper product maintenance or
installation, installation not in accordance with electrical or
plumbing codes or correction of household electrical or
plumbing (i.e. house wiring, fuses or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water
filters, etc.).
5.
Defects or damage caused by the use of non-genuine
Jenn-Air parts or accessories.
6.
Damage from accident, misuse, abuse, fire, floods, acts of
God or use with products not approved by Jenn-Air.
7.
Repairs to parts or systems to correct product damage or
defects caused by unauthorized service, alteration or
modification of the appliance.
8.
Cosmetic damage including scratches, dents, chips, and
other damage to appliance finishes unless such damage
results from defects in materials and workmanship and is
reported to Jenn-Air within 30 days.
9.
Discoloration, rust or oxidation of surfaces resulting from
caustic or corrosive environments including but not limited
to high salt concentrations, high moisture or humidity or
exposure to chemicals.
10.
Pick-up or delivery. This product is intended for in-home
repair.
11.
Travel or transportation expenses for service in remote
locations where an authorized Jenn-Air servicer is not
available.
12.
Removal or reinstallation of inaccessible appliances or
built-in fixtures (i.e. trim, decorative panels, flooring,
cabinetry, islands, countertops, drywall, etc.) that interfere
with servicing, removal or replacement of the product.
13.
Service or parts for appliances with original model/serial
numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of
merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state
or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If
you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an
extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these
limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to
province.
W10665640A
®
/™ ©2015 Used under license in Canada. All rights reserved.
3
/15
Printed in U.S.A.
